This is my 2nd time calling PWA and they respond quickly no matter what time you call or text them. I texted them in the evening & they responded that same night within minutes. Bob came out the next day, took a look at my AC unit that had stopped working & let me know what the issue was within 10-15 mins and he was able to come back the same day with a new motor. Replaced it and fixed it! I will continue to call them whenever I have any issues. Bob is very professional and friendly!
June 2025
My furnace was leaking water when the air conditioning ran. The unit is 20 years old and some of my neighbors had to replace their original Builder unit of which I have the same. Was worried about the cost of a new unit. PWA came recommended from a neighbor and over the phone, Bob basically diagnosed the problem enough for me to fix myself. I followed what he told me and he was right. Still had the service call to make sure, but by being honest and not trying to sell me a new unit spoke volumes and I will use them as my go to HVAC contractor.
January 2025
Been using PWA for 10+ years. This time our CO alarm went off at 4am. Bob and his team were there right away and saved the day. Reliable, honest, answered all of our questions and respected our home by using tarps and cleaning up afterwards. Highly recommend!
This is my 2nd time calling PWA and they respond quickly no matter what time you call or text them. I texted them in the evening & they responded that same night within minutes. Bob came out the next day, took a look at my AC unit that had stopped working & let me know what the issue was within 10-15 mins and he was able to come back the same day with a new motor. Replaced it and fixed it! I will continue to call them whenever I have any issues. Bob is very professional and friendly!
My furnace was leaking water when the air conditioning ran. The unit is 20 years old and some of my neighbors had to replace their original Builder unit of which I have the same. Was worried about the cost of a new unit. PWA came recommended from a neighbor and over the phone, Bob basically diagnosed the problem enough for me to fix myself. I followed what he told me and he was right. Still had the service call to make sure, but by being honest and not trying to sell me a new unit spoke volumes and I will use them as my go to HVAC contractor.
Been using PWA for 10+ years. This time our CO alarm went off at 4am. Bob and his team were there right away and saved the day. Reliable, honest, answered all of our questions and respected our home by using tarps and cleaning up afterwards. Highly recommend!