About Alpha Computer Experience
Alpha Computer Experience is a reliable and customer-focused computer repair service. They provide quick, thorough, and efficient services, including home visits, software updates, and custom computer builds. The team at Alpha is knowledgeable, helpful, and takes the time to understand the client's needs, ensuring a great experience overall. Customers praise the owner for being very competent, fair in pricing, and straightforward. The technicians are responsive and highly skilled, addressing issues quickly and effectively, especially for MacBook repairs. The service is often described as 1000% better than other shops, with one customer recommending them for gaming PC builds if you are within a 40-minute radius. Overall, Alpha Computer Experience offers honest, professional help with a focus on customer satisfaction.
My computer memory issue was quickly diagnosed within 10 minutes, and the problem was resolved remotely in under an hour and a half. Stephen took the time to clearly explain the issue and was very easy to work with. 10 out of 10 would recommend!
I called Alpha earlier today, probably around 10:15AM. I explained to the owner that I had just built my 5th or 6th PC, but this one just wouldn't start. It was totally dead. This was my first build in years, so TBH, I wasn't surprised. I asked if they were open today? He said by appointment. He asked if I wanted to come in today? I eagerly said, I'd love to if it's not too much trouble. We set up a time and I showed up just as he instructed me to. He had a young man there, Michael to take a look at my PC. Michael was beyond amazing. He pretty much knew within 5 minutes or so exactly what the issue was. He not only fixed that, but he took the time to really organize all...read full review
Never had a better experience at a computer repair shop.
Stephen, the owner, speaks plainly and is very competent, also incredibly fair in pricing. Take your computer here, and you'll be in very good, honest hands.