About Rooter -Matic Sewer Drain and Septic
Rooter-Matic Sewer Drain and Septic is a reliable company known for prompt and professional service. Customers appreciate their timely response, even during after-hours emergencies, with technicians arriving quickly and working extra hours without extra charges. The team is experienced and knowledgeable, capable of handling complex issues like tree roots in sewer lines, pipe cleaning, camera inspections, and sealing cracks with epoxy coatings. They often go above and beyond by reporting problems for city repairs and cleaning up thoroughly. Customers highlight the courteous and considerate attitude of staff members, who are patient, respectful, and attentive to customer needs. Despite some comments on pricing for after-hours work, many find the value justified by the quality and efficiency of the service. Overall, Rooter-Matic is highly recommended for their professionalism, expertise, and dedication to customer satisfaction.
Rooter-Matic did a great job of repairing our sewer drain. They arrived on time, worked extra hours with no extra charge, and were professional and courteous! I highly recommend them.
Tree roots in the main cast iron sewer line under the house. Rootermatic removed the roots cleaned the pipe, camera inspected the pipe and applied a tough epoxy coating inside the pipe to seal the cracks and strengthen the sewer line. Great job, cleaned the mess up and reported a problem with the line in the street, which the City of Pekin street department subsequently repaired successfully. I paid $9k for a job their competitor bid at $24k! I would definitely recommend Rootermatic!
Excellent service by Nathan! Knowledgeable, considerate, conscientious, pleasant, and professional. Additionally, when he arrived, he told me that he had a migraine headache, and I could see his pain. During the appointment he did not become cranky or short with me because of his migraine....and I asked a lot of questions. He was conscious of a potential mess when scoping and cleaning drains and took measures to minimize drips and spillage. When I asked him to wipe his feet before entering my home after he had walked in the snow, there was NO push back...he obliged willingly. He answered all my questions thoroughly and intelligently. I would highly recommend Nathan...read full review