Had the unfortunate need of them twice. Both times got prompt service and very polite and kind drivers. No argument over where I needed my vehicles to go. Will call again if needed again.
December 2023
I had a great experience with this company.I requested roadside assistance through my insurance for a dead battery. They made it here in record time. The office called me when the driver was dispatched, and the driver called me multiple times to keep me updated on the situation.The man who showed up didn’t have any difficulty following the instructions that I wrote for how to access my house, which is not from the main road. He was friendly and polite, and he also thoroughly explained his process for doing things and why. I appreciate his attitude towards his job and this customers.
December 2023
I am a service greeter at Lighthouse GMC in Morton, IL. I wanted to give a compliment to one of your drivers, John. He brought in a car for one of our customers who had a flat tire. I was tasked with moving the car into our service lane, but when I saw the tire was completely flat, I was worried about moving it. John was still nearby and helped me air up the tire with the compressor on his truck. He was kind, saw my dilemma, and went above and beyond to help me out, for which I was very thankful!
Had the unfortunate need of them twice. Both times got prompt service and very polite and kind drivers. No argument over where I needed my vehicles to go. Will call again if needed again.
I had a great experience with this company.I requested roadside assistance through my insurance for a dead battery. They made it here in record time. The office called me when the driver was dispatched, and the driver called me multiple times to keep me updated on the situation.The man who showed up didn’t have any difficulty following the instructions that I wrote for how to access my house, which is not from the main road. He was friendly and polite, and he also thoroughly explained his process for doing things and why. I appreciate his attitude towards his job and this customers.
I am a service greeter at Lighthouse GMC in Morton, IL. I wanted to give a compliment to one of your drivers, John. He brought in a car for one of our customers who had a flat tire. I was tasked with moving the car into our service lane, but when I saw the tire was completely flat, I was worried about moving it. John was still nearby and helped me air up the tire with the compressor on his truck. He was kind, saw my dilemma, and went above and beyond to help me out, for which I was very thankful!