They came out and changed it from wood to gas Bryan Lawson and i can’t remember the other one. Sorry. They did a excellent job. Nice and clean when they left. Explain everything to us. I would highly recommend!!! We absolutely love our fireplace. Thanks. I give them a 10.
About Southwest Fireplace
Southwest Fireplace has been a trusted provider of fireplace products and services since 1974, catering to residential, commercial, and hospitality needs. With over 30 burning fireplaces on display across three locations, their showrooms showcase various design styles. The knowledgeable sales and service staff work closely with homeowners, builders, architects, and designers. Customers praise the prompt and efficient service, highlighting the exceptional support from staff members like Debbie and Tommy Devlin. Reviews mention quick resolutions to issues, helpful guidance for DIY installations, and skilled technicians such as George. One customer shared that the technicians, especially George, took personal care to ensure everything was done right and had a great experience. The company also handles the entire process from sale to installation, making it a recommended choice for fireplace needs. Overall, Southwest Fireplace is recognized for its excellent customer service and commitment to quality work.
Reviews
We just had a technician from Southwest fireplace come to service our fireplace whose name was Vincent and he did an outstanding job for us. He was on time, he was professional and courteous. Our fireplace looks brand new and works beautifully. He cleaned up everything and we are so grateful for this experience. I recommend Southwest Fireplace whether you are purchasing new or just looking for good maintenance. Mary Jo Quick, Palos Heights
Tammy made the whole process easy. She knew her stuff, stayed patient while I figured out what I wanted, and steered me to the right fireplace. The sale felt straightforward would,definitely recommend her.
Photos
Hours
Monday 10AM - 6PM
Tuesday 10AM - 6PM
Wednesday 10AM - 6PM
Thursday 10AM - 5PM
Friday 10AM - 5PM
Saturday 10AM - 5PM
Sunday Closed
Good to know
- offers repair services
- accepts credit cards
- open to all
Location
11921 South 80th Avenue, Palos Park, IL 60464
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