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Chad Lucas - State Farm Insurance Agent
109 W Michigan St, Ottawa
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My mother passed recently. I was there to discover what we needed to do to keep her farm property insurance. I was treated with such kindness. Things were put into place, so we didn’t have to worry. The agent was knowledgeable, efficient, and so compassionate.
I decided to switch my auto and homeowner insurance from All State and after long search, I found this agency with State Farm! Once I called and spoke to Heather and Jalen, I really realized that I made the right choice! Both of these folks are kind, professional and respectful! Thank you very much for taking the time and taking care of my need!
State farm has always been amazing. Anytime I've ever had to call everyone has been super sweet, pleasant, and wonderful to talk to and always taken care of all my needs. I've been with State farm for over 20 years just with different agents.