Chad Lucas - State Farm Insurance Agent offers comprehensive insurance and financial services to help customers achieve their goals. The team is committed to guiding clients through unexpected situations with kindness and professionalism. Reviews emphasize the exceptional customer service, highlighting the helpfulness and knowledge of team members. One reviewer mentioned Shelly as their go-to person, praising her for addressing issues in a timely manner. Another reviewer expressed appreciation for Amy, noting her cheerful voice that eases the stress of filing a claim and her positive energy. New clients have shared their satisfaction with the team’s efficiency and willingness to answer questions. Overall, the local office is recognized for its pleasant atmosphere and dedication to customer satisfaction.
Got my renewal from my old insurance company, quote seemed high so I stopped by to see Breann. Not only did she make everything super easy, she also explained everything really clearly and to top it all, she saved me over $2000 per year on our car insurance!
Go and see Breann now! You won’t regret it.
My mother passed recently. I was there to discover what we needed to do to keep her farm property insurance. I was treated with such kindness. Things were put into place, so we didn’t have to worry. The agent was knowledgeable, efficient, and so compassionate.
I decided to switch my auto and homeowner insurance from All State and after long search, I found this agency with State Farm! Once I called and spoke to Heather and Jalen, I really realized that I made the right choice! Both of these folks are kind, professional and respectful! Thank you very much for taking the time and taking care of my need!
109 West Michigan Street, Ottawa, IL 61350
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
