Chad Lucas - State Farm Insurance Agent

$$ • Insurance Agency, Insurance, Home & Rental Insurance

109 W Michigan St, Ottawa, IL 61350

About Chad Lucas - State Farm Insurance Agent

Chad Lucas - State Farm Insurance Agent offers comprehensive insurance and financial services to help customers achieve their goals. The team is committed to guiding clients through unexpected situations with kindness and professionalism. Reviews emphasize the exceptional customer service, highlighting the helpfulness and knowledge of team members. One reviewer mentioned Shelly as their go-to person, praising her for addressing issues in a timely manner. Another reviewer expressed appreciation for Amy, noting her cheerful voice that eases the stress of filing a claim and her positive energy. New clients have shared their satisfaction with the team’s efficiency and willingness to answer questions. Overall, the local office is recognized for its pleasant atmosphere and dedication to customer satisfaction.

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Reviews for Chad Lucas - State Farm Insurance Agent

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  • Jun 2026

    My mother passed recently. I was there to discover what we needed to do to keep her farm property insurance. I was treated with such kindness. Things were put into place, so we didn’t have to worry. The agent was knowledgeable, efficient, and so compassionate.

  • May 2026

    I decided to switch my auto and homeowner insurance from All State and after long search, I found this agency with State Farm! Once I called and spoke to Heather and Jalen, I really realized that I made the right choice! Both of these folks are kind, professional and respectful! Thank you very much for taking the time and taking care of my need!

  • May 2026

    State farm has always been amazing. Anytime I've ever had to call everyone has been super sweet, pleasant, and wonderful to talk to and always taken care of all my needs. I've been with State farm for over 20 years just with different agents.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours