I needed a new lock and hardware for my front door and another exterior door. Citadel did a great job helping me pick some high quality replacement hardware. They also did an excellent job installing these new locks. If you need these sorts of service, I highly recommend them.
May 2026
Excellent experience with Citadel Lock and Security! They were professional, responsive, and extremely knowledgeable from start to finish. The technician arrived on time, explained everything clearly, and made sure the job was done right.
The quality of work and attention to detail really stood out, and the entire process was smooth and stress-free. It’s hard to find companies that are this dependable and customer-focused anymore.
Highly recommend Citadel Lock and Security to anyone!
October 2025
If you are in need of a locksmith, I highly recommend Citadel Lock & Security in Oswego, IL. They are very friendly and extremely helpful. I had a very old Medeco lock that I needed some new keys cut. After some failed attempts due to the age of the lock, they were able to re-key it and modernize it at no additional cost. They are great people to work with.
I needed a new lock and hardware for my front door and another exterior door. Citadel did a great job helping me pick some high quality replacement hardware. They also did an excellent job installing these new locks. If you need these sorts of service, I highly recommend them.
Excellent experience with Citadel Lock and Security! They were professional, responsive, and extremely knowledgeable from start to finish. The technician arrived on time, explained everything clearly, and made sure the job was done right.
The quality of work and attention to detail really stood out, and the entire process was smooth and stress-free. It’s hard to find companies that are this dependable and customer-focused anymore.
Highly recommend Citadel Lock and Security to anyone!
If you are in need of a locksmith, I highly recommend Citadel Lock & Security in Oswego, IL. They are very friendly and extremely helpful. I had a very old Medeco lock that I needed some new keys cut. After some failed attempts due to the age of the lock, they were able to re-key it and modernize it at no additional cost. They are great people to work with.