We had our water heater go out on Thanksgiving Day. We had a contract with another provider in the area who didn’t have our size water heater in stock and with the storm, no one was available until Monday. I called Aquaduct’s emergency line and received a call back within 5 minutes on a Saturday. After waiting almost two days, they were able to come out within 2 hours and provide a honest quote with breakdown that was easy to understand. We are canceling our contract with the other provider. Very professional and friendly! Highly recommend!!
November 2025
Friendly, efficient and professional. Appreciate the rapid response despite being a busy season. Had my problem diagnosed and repaired quickly without extra charges or unneeded work. Gave recommendations for potential future needs. Would certainly call them again.
November 2025
I have been using Aquaduct plumbing for years now. Jason the Owner is Amazing! Jason always takes the time to answer any questions and always thoroughly explains the work he will be doing. The customer service is also top notch; from the first phone call I make to the office speaking to either Vanessa or Britanny to when Jason and Mike show up at my front door. They all go above and beyond to make calling a plumber less stressful. I highly recommend using this company.
We had our water heater go out on Thanksgiving Day. We had a contract with another provider in the area who didn’t have our size water heater in stock and with the storm, no one was available until Monday. I called Aquaduct’s emergency line and received a call back within 5 minutes on a Saturday. After waiting almost two days, they were able to come out within 2 hours and provide a honest quote with breakdown that was easy to understand. We are canceling our contract with the other provider. Very professional and friendly! Highly recommend!!
Friendly, efficient and professional. Appreciate the rapid response despite being a busy season. Had my problem diagnosed and repaired quickly without extra charges or unneeded work. Gave recommendations for potential future needs. Would certainly call them again.
I have been using Aquaduct plumbing for years now. Jason the Owner is Amazing! Jason always takes the time to answer any questions and always thoroughly explains the work he will be doing. The customer service is also top notch; from the first phone call I make to the office speaking to either Vanessa or Britanny to when Jason and Mike show up at my front door. They all go above and beyond to make calling a plumber less stressful. I highly recommend using this company.