About John's Service and Sales, Inc.
John's Service and Sales, Inc. is a family-owned business that specializes in HVAC, plumbing, appliance, and refrigeration installation and repair for both homes and businesses. Operating Monday to Friday from 8:00 AM to 4:30 PM, they also offer 24-hour emergency services every day of the week. The company prides itself on superior workmanship and exceptional customer service, emphasizing honesty and integrity. Customers have praised John's Service and Sales for their quick response times and professional service. One customer noted that John took great care in recommending the correct HVAC replacement and answered all questions, showcasing the knowledgeable staff. They expressed amazement at the craftsmanship and speed of the team, who completed a complete tear-out and installation in about six hours. Another customer highlighted their great experience with Don F, appreciating his patience and thorough explanations while shopping for a new washer, which made them feel confident in their local purchase. Additionally, Scottie was noted for his excellent plumbing work, being on time, polite, and thoroughly knowledgeable. Overall, John's Service and Sales is recognized for its reliable and friendly service in the Illinois Valley.
We have purchased 3 new appliances from John's in the last 2 years. Friendly service, convenient and fast delivery, and personal care that you won't find in any big box store.
Have had a rough run in with contractors here in IL lately. But if I knew the place right down the road existed with its amazing staff. I would had my issues taken care of WAY sooner. Very respectful, knowledgeable, and honest staff. As in, they aren’t going to do half a job, and wish you luck. If they cannot do it, they will definitely let you know. No risks, just good people doing gods work.
Service man was polite and very informative when I asked questions. Clean and respectful.a gentleman.Installed new water heater.