Thomas John, MD

Oct 2023

I scheduled appointments for my husband and I 2 weeks ahead of time on Zocdoc. Filled out paperwork, confirmed, and everything. I called to let them know I was running 5 minutes late and they had no idea we had appointments and said they don't know when they're booked on ZocDoc unless you call them. They then let me know that they actually don't take my insurance even though on Zocdoc they say they do. I was trying to Tello their really rude receptionist that they should really not be using Zocdoc if they don't aren't on top of their presence there and she kept interrupting me and seemingly accused me of trying to get my care covered without insurance or something? If...read full review

Sep 2023

I scheduled appointments for my husband and I 2 weeks ahead of time on Zocdoc. Filled out paperwork, confirmed, and everything. I called to let them know I was running 5 minutes late and they had no idea we had appointments and said they don't know when they're booked on ZocDoc unless you call them. They then let me know that they actually don't take my insurance even though on Zocdoc they say they do. I was trying to Tello their really rude receptionist that they should really not be using Zocdoc if they don't aren't on top of their presence there and she kept interrupting me and seemingly accused me of trying to get my care covered without insurance or something? If she would have just quit interrupting me and not just put me on hold/transferred me to her manager's voicemail every two seconds, then maybe they could have benefited from my feedback.Literally one of the worst experiences I've ever had with a Dr. Run from this horribly unprofessional and disorganized mess of a business.

Dec 2022

Wish I could give a 0. Run don't walk away from this doctor. Horrible experience. His office staff were terribly rude from the beginning and it just went down from there. This doctor was recommended to me from what I thought was a reliable source. I didn't do my due diligence like I should have reading all the reviews. I called and had my surgery scheduled almost 8 weeks in advance to allow time to be scheduled off work. I have great insurance and worked with the office staff to ensure they had everything they needed. I also work in healthcare and completely understand how things can go astray and the challenges involved. I rarely write a negative review, but felt patients...read full review