Great place to visit if you’re ill.Dr. Khan has a terrific bedside manner.I highly recommend.
Ashley
Feb 2023
No one answers the phone in order to make a payment.
Shirley P.
Mar 2022
I came here around 6 p.m. last night, I gave the receptionist my insurance card, and she even ran it into the machine twice and read through it. Yet somehow my name was still misspelled -- how do you go from Shirley to Sherley? I had to tell the same person twice my reason for coming in, and when the nurse practitioner came in she asked me my reason for coming in and she had a really thick accent that made it difficult for me to understand the already unfamiliar medical terms. What's the point of taking notes if everyone isn't on the same page? The facility is also unsanitary in the sense that the room that I was put into to wait for the nurse practitioner -- the wax paper on the bed was really crinkly and old, you can tell that someone had sat on it before and they never ripped the piece of paper in between patients. After I left the room, no one went in to switch the paper or sanitize anything. It's funny how they have brochures and all encouraging people to get the vaccine, but they're not really taking COVID seriously. Everyone was just hanging out at the front, and it wasn't even busy at 6. I also let my mask down for a second to take a sip of water, and the facility smelled bad -- I was grateful to have a mask on so I don't have to deal with it. After being seen by the nurse practitioner, she ended the appointment saying this was above her pay grade and that I should see a specialist. It felt like a waste of time, they could've told me at the time of check-in that my reason for coming here is above their pay grade, and it would save each other's time. I wouldn't recommend Oak Lawn Immediate Care to anyone in the area looking for an urgent care, and people probably feel similar to my experience as they're not busy on a Friday night.
Heba S.
Apr 2021
This place is nice , and efficient. Its a smaller place but they take good care of patients. Very respectful and nice workers .
Anne F.
Mar 2021
I have been bringing my children to Dr. T Sahajpal's practice since they were babies. Dr. Sahajpal is kind, respectful and responsive. I would highly recommend her to anyone who is looking for a good pediatrician.
Idania N.
May 2020
They were very CLEAN AND PROFESSIONAL !!!! Understanding, patient, and EXPLAINED ALL of my concerns thoroughly! They didn't treat me like cattle like some clinics do, as I'm sure most can agree we've been shoved out before getting answers to our concerns matter. I'd come to this place as a primary physician office!!! This is how awesome this place is! They sit down and explain what's going on, and what their opinions are and even give you a referral if needed. Well mannered staff and feels very safe. If you feel you are concerned about your HEALTH PLEASE COME HERE IF YOU CAN'T GET TO A DOCTOR!!! They are like I said VERY CLEAN AND SPACIOUS!! And the doctors nurses and staff have a safe and courteous output. You can tell these people REALLY DO CARE!!! That's why im writing this review. From the bottom of my heart I only been there earlier today but it felt good to see doctors and nurses on the front lines working their butts off to keep people healthy! Thank you guys sooo much. not only that but they ALL HAD GREEAAAAAT ATTITUDES! Thanks again
Donte N.
Dec 2019
An okay clinic but trust the reviews on the billing they over charge at times. I had an $100 bill but when I go to Southwest Urgent Care down the street In Evergreen Park my co-pay $10 and maybe a bill rarely even then under $50 only been billed twice. I have great insurance UPS, you can Google their insurance. My last time visiting here but they give you your medical records for free so I guess that's an bonus. I said go to CVS or Southwest Urgent care
Nadia M.
Dec 2019
The worst place you can possibly choose. First off, one of the aides had no clue what she was doing. She "weighed" me and added 20lbs more to my actual weight. That is a simple task and she couldn't even do that right. I had to correct her. Then when she gave me the wipe and urine cup to get a sample, she said "pee in the cup then use the wipe for after" which makes 0 sense. Everyone knows that the wipe is for BEFORE urinating. How does she not know something so simple??? And the way she was acting you can tell she had no idea what she was doing. Absolutely no clue. The doctor was just as horrible. Basically said he couldn't do anything for me and had no answer as to what I should try. Was also extremely rude and seemed rushed. This place is trash and I'm surprised it's still open. Maybe it's fine for a quick flu/strep test but I recommend trying anywhere else for something more.
Devonte H.
Jun 2019
I went here because I was in a panic to get tested for STD/HIV. The place was very dingy and creeped me out and was a place i never even thought about going to. However I gave them the benefit of the doubt. When I was called back for a follow up, I was slapped with a $1300 bill because they said my insurance paid for some of my visit but not all. So I called my insurance company immediately. They told me that who ever entered my information charged them twice for the same treatment. I was told not to make any payments what so ever. I was even instructed to go see another physician. When i went for another follow up the physician didn't sound too sure about my results and didn't even try to educate me on what they mean. I was even told not to inform my sexual partner about my "unsure" status but just question them. WHAT?! Like lady do i have something or not? Then I was told to go to another clinic that will confirm if I have HIV or not. Like what did I come here for if you're uncertain about my results. I was given a list of clinics that didn't even have the materials to test me again. Now I'm stuck looking for another clinic to get another test done. I should've went somewhere else i really regret coming here. I'm very nervous and confused now. Thanks a lot for the help. I don't even if I can for sure tell my partner. NEVER GO HERE!
Elizabeth B.
Apr 2018
It is unfortunate that i have to give this horrible place even one star!! First of all the exam rooms are shabby and unkept looking. I did not like the " physician" she was extremely ineffective. I later learned that she was not a physician, but a nurse practioner. That is not a bad thing, but I think I should have been made aware that I would not be seen by an MD. Even though I have full medical insurance, I was made to pay in full before I left the premises. I was told that if the insurance paid they would refund my money. I never heard a word from them. FIVE months later I contacted my insurance company regarding another matter and mentioned this claim in passing. I was told that my insurance paid the claim five months ago and that I should have been reimbursed! The CSR person from my insurance was kind enough to call this awful clinc to find out what happened. She was told that they will have to look into this. I have since both called and emailed the clinic and am still waiting for an answer and MY MONEY which they have had for far too long!!! Needless to say don't go here!!
April Fitzgerald
Great place to visit if you’re ill.Dr. Khan has a terrific bedside manner.I highly recommend.
Ashley
No one answers the phone in order to make a payment.
Shirley P.
I came here around 6 p.m. last night, I gave the receptionist my insurance card, and she even ran it into the machine twice and read through it. Yet somehow my name was still misspelled -- how do you go from Shirley to Sherley? I had to tell the same person twice my reason for coming in, and when the nurse practitioner came in she asked me my reason for coming in and she had a really thick accent that made it difficult for me to understand the already unfamiliar medical terms. What's the point of taking notes if everyone isn't on the same page? The facility is also unsanitary in the sense that the room that I was put into to wait for the nurse practitioner -- the wax paper on the bed was really crinkly and old, you can tell that someone had sat on it before and they never ripped the piece of paper in between patients. After I left the room, no one went in to switch the paper or sanitize anything. It's funny how they have brochures and all encouraging people to get the vaccine, but they're not really taking COVID seriously. Everyone was just hanging out at the front, and it wasn't even busy at 6. I also let my mask down for a second to take a sip of water, and the facility smelled bad -- I was grateful to have a mask on so I don't have to deal with it. After being seen by the nurse practitioner, she ended the appointment saying this was above her pay grade and that I should see a specialist. It felt like a waste of time, they could've told me at the time of check-in that my reason for coming here is above their pay grade, and it would save each other's time. I wouldn't recommend Oak Lawn Immediate Care to anyone in the area looking for an urgent care, and people probably feel similar to my experience as they're not busy on a Friday night.
Heba S.
This place is nice , and efficient. Its a smaller place but they take good care of patients. Very respectful and nice workers .
Anne F.
I have been bringing my children to Dr. T Sahajpal's practice since they were babies. Dr. Sahajpal is kind, respectful and responsive. I would highly recommend her to anyone who is looking for a good pediatrician.
Idania N.
They were very CLEAN AND PROFESSIONAL !!!! Understanding, patient, and EXPLAINED ALL of my concerns thoroughly! They didn't treat me like cattle like some clinics do, as I'm sure most can agree we've been shoved out before getting answers to our concerns matter. I'd come to this place as a primary physician office!!! This is how awesome this place is! They sit down and explain what's going on, and what their opinions are and even give you a referral if needed. Well mannered staff and feels very safe. If you feel you are concerned about your HEALTH PLEASE COME HERE IF YOU CAN'T GET TO A DOCTOR!!! They are like I said VERY CLEAN AND SPACIOUS!! And the doctors nurses and staff have a safe and courteous output. You can tell these people REALLY DO CARE!!! That's why im writing this review. From the bottom of my heart I only been there earlier today but it felt good to see doctors and nurses on the front lines working their butts off to keep people healthy! Thank you guys sooo much. not only that but they ALL HAD GREEAAAAAT ATTITUDES! Thanks again
Donte N.
An okay clinic but trust the reviews on the billing they over charge at times. I had an $100 bill but when I go to Southwest Urgent Care down the street In Evergreen Park my co-pay $10 and maybe a bill rarely even then under $50 only been billed twice. I have great insurance UPS, you can Google their insurance. My last time visiting here but they give you your medical records for free so I guess that's an bonus. I said go to CVS or Southwest Urgent care
Nadia M.
The worst place you can possibly choose. First off, one of the aides had no clue what she was doing. She "weighed" me and added 20lbs more to my actual weight. That is a simple task and she couldn't even do that right. I had to correct her. Then when she gave me the wipe and urine cup to get a sample, she said "pee in the cup then use the wipe for after" which makes 0 sense. Everyone knows that the wipe is for BEFORE urinating. How does she not know something so simple??? And the way she was acting you can tell she had no idea what she was doing. Absolutely no clue. The doctor was just as horrible. Basically said he couldn't do anything for me and had no answer as to what I should try. Was also extremely rude and seemed rushed. This place is trash and I'm surprised it's still open. Maybe it's fine for a quick flu/strep test but I recommend trying anywhere else for something more.
Devonte H.
I went here because I was in a panic to get tested for STD/HIV. The place was very dingy and creeped me out and was a place i never even thought about going to. However I gave them the benefit of the doubt. When I was called back for a follow up, I was slapped with a $1300 bill because they said my insurance paid for some of my visit but not all. So I called my insurance company immediately. They told me that who ever entered my information charged them twice for the same treatment. I was told not to make any payments what so ever. I was even instructed to go see another physician. When i went for another follow up the physician didn't sound too sure about my results and didn't even try to educate me on what they mean. I was even told not to inform my sexual partner about my "unsure" status but just question them. WHAT?! Like lady do i have something or not? Then I was told to go to another clinic that will confirm if I have HIV or not. Like what did I come here for if you're uncertain about my results. I was given a list of clinics that didn't even have the materials to test me again. Now I'm stuck looking for another clinic to get another test done. I should've went somewhere else i really regret coming here. I'm very nervous and confused now. Thanks a lot for the help. I don't even if I can for sure tell my partner. NEVER GO HERE!
Elizabeth B.
It is unfortunate that i have to give this horrible place even one star!! First of all the exam rooms are shabby and unkept looking. I did not like the " physician" she was extremely ineffective. I later learned that she was not a physician, but a nurse practioner. That is not a bad thing, but I think I should have been made aware that I would not be seen by an MD. Even though I have full medical insurance, I was made to pay in full before I left the premises. I was told that if the insurance paid they would refund my money. I never heard a word from them. FIVE months later I contacted my insurance company regarding another matter and mentioned this claim in passing. I was told that my insurance paid the claim five months ago and that I should have been reimbursed! The CSR person from my insurance was kind enough to call this awful clinc to find out what happened. She was told that they will have to look into this. I have since both called and emailed the clinic and am still waiting for an answer and MY MONEY which they have had for far too long!!! Needless to say don't go here!!