About Sundberg America - Appliance and HVAC Parts
Sundberg America - Appliance and HVAC Parts in Oak Forest is a store that specializes in selling appliance and HVAC parts. Customers appreciate the staff’s knowledgeable and helpful attitude, especially when checking availability and placing orders for parts that need to be ordered. The store ensures that customers are promptly contacted when their parts arrive, making the process convenient. The store focuses solely on parts sales and does not offer troubleshooting, technical advice, or installation assistance, which customers understand and respect. Prices are based on the cost of parts, and there are no returns on electrical parts, so customers are advised to know what they need before purchasing. Many customers have found the store to be more affordable than other options, with some praising the ease of installing replacement parts, such as control panels and capacitors, which helped fix their appliances efficiently. While some reviews mention that staff may appear grumpy or unapproachable, others see this as a reflection of the staff sticking to their professional roles. Overall, Sundberg America is viewed as a reliable, straightforward source for appliance parts, appreciated for its honesty, stock availability, and fair pricing. Some customers suggest that if more personalized customer service is desired, other stores or online options like Amazon may be better suited.
The guys at Sundberg america in Oak Forest do a great job at the counter, always make sure that they can get me the right parts.. if the part has to be order. , and I need it they place the order and call me right away when my parts arrive
It's so sad to see that some crybaby customers write dumb reviews.
* The guys at the counter always tell you, that there is NO RETURN, ON ELECTRICAL PARTS.
*The guys at the counter al their knowledge it's on parts , they sell parts and they are NOT service technicians or offer assistance or advise on how to do the job , or troubleshooting .
( They won't ever tell you anything because they are professional people...read full review
He tried to tell me the part I asked for ($24) was no long available because of a defect but they had the upgraded replacement for $129. I said no thanks and got the part on Amazon for $12.97. Sundberg used to be so helpful and reliable. Now I feel he tried to scam me.
not sure what all the bad reviews are abou. these guys were more than helpful I got the parts I needed and was on my way. if your butthurt cause you think the customer service was poor and it hurted your feelings then your too sensitive and will never make it in the real world. dealing with the public can be very stressful most people think they are important and want too be treated like the queen of England. so if these guys seem a little grumpy because people ask them dumb questions all day and give them their attitude then clean out your purse and change your panties welcome too the real world sweetheart.