It was an ok experience, not the best, not the worst. You pay for the name that's for sure. It also has a cold feeling when you walk in and ask about services. I thank you for your response, I spent $1,200 exactly, please leave callback information with a real person I can speak with and I would be happy to discuss my experience. The generic Email you left for me to respond doesn't demonstrate the best customer service or concerns over why I rates you 3 stars, who can I speak with please?
Jeremy Winfrey
Jul 2024
GINA will melt your hair off.
Breana Shiane
Jul 2024
Do not let Gina do your hair!!!! She has made multiple different people’s hair fall out and will make snarky comments to you for no reason. Go to anyone but Gina, it’s sick that she gets away with this.
Daniela Cantarero
Jul 2024
This place was easy to go through, I had my eyebrows and upper lip waxed and a haircut with a blow out. The total was about $140 and that’s including tax. I would recommend calling before going and know which address since there’s several locations. I booked last minute and there was a ton of openings Sunday afternoon.
Hair type: I have a 2C hair where it’s lose curls at the bottom but wavy as you up.
T T
Jul 2024
I will never visit tricoci ever again. I'll keep paying a little more and go elsewhere. My experience here on 7/12/24 for myself and my out of town quest was horrible today. Our duo massages was for 1:15. I'll start by saying I was 4 minutes late. Soon as I arrived at the door upstairs we were rushed in and handed water by the massage ladies. I was taken back didn't have time to change. Immediately told us if booked at 1:15 it starts at 1:15...that's impossible you guys didn't have any time for us carved out to change our clothes. They rushed us in the room with the water no robes. Told us our time had started already. I'm not taking anymore time to do this review because I will write 2 paragraphs. No waiting room experience, no email stating to arrive early because massages start at 1:15 which is crazy. How could you even have time to change ...then asked for manager she wanted to give a credit, no credit for me I'll never return here for me or tge people I know....I'll keep going to Aire baths, customer service is spectacular. Tricoci has changed a lot......it was horrible to much to write out. Gave us 20.00 off each and that wasn't enough...
Nicole Chacin
Jun 2024
I have been going to Mario Tricoci for years now because of their long-standing dedication to customer service and excellence. I highly recommend a relaxing, rejuvenating facial with Sasha (she is the best) as well as any wax services. All of their technicians are wonderful, however I have to say that Sasha is one of the most genuine, kindest people you will ever meet. If you book an appointment (given her many years of expertise and attention to detail) you will not be disappointed.
Jenny Beutin
Jun 2024
Specialties: Joy was very personable and comfortable at her job! She did a great job!
William Pereira
Jun 2024
Stylist: Geness - always an excellent first rate job.
Jessica Norman
Jun 2024
I struggle with a lot of neck and back pain and have been getting massages regularly for as long as I can remember. I always have a hard time finding a masseuse that actually works to help my pain rather than just go through the motions…but then I found Tyler! He listens to my area of needs and actually works to relieve my tension in the troubled spots. It’s easy to tell that he knows what he is doing and he actually cares about making his clients feel better rather than just go through the motions and get the massage done. I highly recommend Tyler for your next massage!!
Anna L.
Jun 2024
This Oakbrook Salon is an expensive Great Clips. You are moved in and out like cattle. You can discuss color with them but you get what they give you. Went in as a blonde. thought we discussed staying blonde but surprise I got red. Now trying to get back to blonde and 4 appt later I am still mousy brown. Absolutely no communication with stylists or management. I have been told in email 3 times that management will get back to me and I have yet to hear from anyone. They don't care about you. Too expensive for what you get. FIND A DIFFERENT SALON IF YOU WANT GOOD SERVICE!
john beran
It was an ok experience, not the best, not the worst. You pay for the name that's for sure. It also has a cold feeling when you walk in and ask about services. I thank you for your response, I spent $1,200 exactly, please leave callback information with a real person I can speak with and I would be happy to discuss my experience. The generic Email you left for me to respond doesn't demonstrate the best customer service or concerns over why I rates you 3 stars, who can I speak with please?
Jeremy Winfrey
GINA will melt your hair off.
Breana Shiane
Do not let Gina do your hair!!!! She has made multiple different people’s hair fall out and will make snarky comments to you for no reason. Go to anyone but Gina, it’s sick that she gets away with this.
Daniela Cantarero
This place was easy to go through, I had my eyebrows and upper lip waxed and a haircut with a blow out. The total was about $140 and that’s including tax. I would recommend calling before going and know which address since there’s several locations. I booked last minute and there was a ton of openings Sunday afternoon.
Hair type: I have a 2C hair where it’s lose curls at the bottom but wavy as you up.
T T
I will never visit tricoci ever again. I'll keep paying a little more and go elsewhere. My experience here on 7/12/24 for myself and my out of town quest was horrible today. Our duo massages was for 1:15. I'll start by saying I was 4 minutes late. Soon as I arrived at the door upstairs we were rushed in and handed water by the massage ladies. I was taken back didn't have time to change. Immediately told us if booked at 1:15 it starts at 1:15...that's impossible you guys didn't have any time for us carved out to change our clothes. They rushed us in the room with the water no robes. Told us our time had started already. I'm not taking anymore time to do this review because I will write 2 paragraphs. No waiting room experience, no email stating to arrive early because massages start at 1:15 which is crazy. How could you even have time to change ...then asked for manager she wanted to give a credit, no credit for me I'll never return here for me or tge people I know....I'll keep going to Aire baths, customer service is spectacular. Tricoci has changed a lot......it was horrible to much to write out. Gave us 20.00 off each and that wasn't enough...
Nicole Chacin
I have been going to Mario Tricoci for years now because of their long-standing dedication to customer service and excellence. I highly recommend a relaxing, rejuvenating facial with Sasha (she is the best) as well as any wax services. All of their technicians are wonderful, however I have to say that Sasha is one of the most genuine, kindest people you will ever meet. If you book an appointment (given her many years of expertise and attention to detail) you will not be disappointed.
Jenny Beutin
Specialties: Joy was very personable and comfortable at her job! She did a great job!
William Pereira
Stylist: Geness - always an excellent first rate job.
Jessica Norman
I struggle with a lot of neck and back pain and have been getting massages regularly for as long as I can remember. I always have a hard time finding a masseuse that actually works to help my pain rather than just go through the motions…but then I found Tyler! He listens to my area of needs and actually works to relieve my tension in the troubled spots. It’s easy to tell that he knows what he is doing and he actually cares about making his clients feel better rather than just go through the motions and get the massage done. I highly recommend Tyler for your next massage!!
Anna L.
This Oakbrook Salon is an expensive Great Clips. You are moved in and out like cattle. You can discuss color with them but you get what they give you. Went in as a blonde. thought we discussed staying blonde but surprise I got red. Now trying to get back to blonde and 4 appt later I am still mousy brown. Absolutely no communication with stylists or management. I have been told in email 3 times that management will get back to me and I have yet to hear from anyone. They don't care about you. Too expensive for what you get. FIND A DIFFERENT SALON IF YOU WANT GOOD SERVICE!