Chen Family Eye Care

Aug 2023

I've been coming to see Dr Chen for about 10 years now. He is excellent! When I first came to see him, he asked key questions, and he resolved the ongoing issue with the glasses that were sold to me from different eye glass companies...I kept getting headaches. As it turned out, I can't use the fit all glasses that are massed produced. I need specific tailored glasses that help me see better without giving me headaches. And the eye wear selection is phenomenal...totally love to get new glasses every two years. I get so many compliments - on all the glasses I've purchased to date. I am looking forward to my next exam in a few months.I feel so well taken care of each time...read full review

Jun 2023

I randomly selected this office for my first eye exam and VERY HAPPY that I did. Dr. Katherine Chen tailored the exam to my specific need and gave me sincere professional advise. She performed REFRACTION - service that is not covered by insurance but beneficial to the patient, and did not charge me for this service. This really sets Chen Family Eye Care apart from other practices that do charge for rendered services not covered by medical insurance. I liked that Mrs. Chen had my benefits printed out in from of her during my visit and was familiar with coverage details. She selected beautiful frames for me that are within my allowed benefit and did not try to sell me anything....read full review

Jun 2023

Dr. Chen is so patient, empathetic, and detail-oriented. She looks at your overall eye health, not just whatever it takes to give you a new prescription. She explains all the types of exams she walked through and her findings without jargon and in a manner that is intelligible to someone who doesn't know optometry. Aixa is also really great at what she does. She knows insurance and contact lens rebates like the back of her hand and she kindly tightened and cleaned my current glasses without me asking and helped me redo a charge after I used the wrong credit card. I'm definitely going to be a long-term patient with Chen Family EyeCare!