About JCPenney Salon
JCPenney Salon offers great service and products at affordable prices. The salon is known for its convenient scheduling and accommodating staff. Customers have praised the skilled stylists, such as Miyanna and Elena, who provide excellent haircuts and color services. The salon also offers great deals, making it a popular choice for local hair care. However, some customers have reported issues with rude front desk staff and inconsistencies in pricing and service. Overall, JCPenney Salon provides a mixed experience, with many satisfied customers, but also some room for improvement in customer service and consistency.
I went on a sale date (not planned). And it was a big mistake.
The place was full! Patricia (front desk) was super rude, I asked her twice to be put on the waiting list and she didn’t do it. She just said “we won’t do that, I am working on something else” and then she proceed to ignore me. Then five minutes passed and she gave me a piece of paper (not the list) no put my phone number and name.
The lady that cut my hair was nice, but it was just the cut, the haircut was okay, but when I paid for the haircut another client’s hair was totally styled and it was the same price.
I visited the salon on December 5 2023 my appointment started on time my stylist was very pleasant young lady her name is Miyana Lemon I loved the style afterwards. She was gentle with my hair and professional I will visit again.
Elena was amazing! I am getting more grey hairs and decided to start transitioning to grey so I asked for full highlights. She did such a great job and was able to get my hair very blonde which is hard on my hair. The hair cut was amazing too - check her out. The salon also has great deals. I will totally be back so Elena can work on my hair more. Thank you, Elena!Services: Haircut