Charles McDuffee Co. Heating & Air Conditioning

Our tech Jacob helped us through a major but difficult-to-diagnose component failure this weekend. He and took ownership of the issue up front, was quick to communicate at each step, treated us fairly, and ultimately solved the problem. Years down the road when I need a new unit I will be calling McDuffee.

So thankful for Jacob coming out tonight at 10 p.m. to change the capacitor on our A/C unit. He was so nice, empathetic, and knowledgeable. He kept us involved in the process and was up front about the cost. I will only use McDuffy in the future!

I use them every year. They are always thorough and professional. I appreciate their attention to detail. I trust them to do things professionally and write the first time and I have not been disappointed.