About Jiffy Lube
Jiffy Lube in Normal, IL, is a top choice for oil changes and preventive automotive maintenance. The trained auto technicians provide quick and proper service, including brake care, battery replacement, fleet services, and tire services. Customers appreciate the friendly and professional staff, who ensure a comfortable and clean waiting area. Many reviews highlight the helpfulness and transparency of the team regarding pricing. Jiffy Lube offers no-appointment-needed service, making it convenient for vehicle inspections and maintenance. The General Manager is known for his patience and kindness in addressing customer concerns. Customers praise the staff for their friendliness, effectiveness, and lack of upselling, especially for female customers. Overall, Jiffy Lube is highly recommended for its excellent service and customer care.
The men that work here are always so kind and hardworking they take great care of my car. The girls will get this but sometimes it’s kinda scary going into a car workshop alone because… I know nothing about cars… and some people will take advantage of that. These men never do that, they are always offering discounts and making things easy to understand and are kind and patient if I don’t understand something. They are never pushy always just straightforward and thoughtful.
I haven't had any issues with my many experiences with this company. The service was good, and the speed of service was acceptable.
Waiting area was clean and tidy.
I sure wish there was actually a complimentary bottle of water available because I was actually thirsty from my travels. Unfortunately the mini fridge was totally empty.
The quality of service I just received from these dudes is absolutely insane, both for price and this being a walk-in service . I heard about them through word-of-mouth, but they blew me out of the water. Educated, professional, knowledgeable, and with a massive shout out to Hyde, who was in charge of my truck. I've never felt more at ease leaving my baby in someone else's hands. I asked a million questions and I was given an answer to every single one.