Everyone here is fantastic and more than happy to help. They take 'their' departments seriously and are always doing their best. Sam and Caitlin are absolute gems in grooming. I have two large dogs and one of them has allergies, they always take care not to feed him anything that would make him itchy and take the time to make the dogs comfortable with all of the work they do. Dwayne is everywhere doing any and everything to take care of the store and the gentleman in fish knows his stuff and is a wonderful resource for anyone looking to take care of their tank.
January 2024
I drive 30 minutes out of my way to get to this grooming department because Lauren is the best groomer! She is super patient with my dog who gets a little nervous, like most dogs who are being taken in to be groomed. But Lauren is always so caring and she leaves my puppy looking amazing!
September 2023
I asked two associates questions, and they both provided me with great assistance. The selection of treats and the sale prices were great. I'll definitely be back to the New Lenox location.
Everyone here is fantastic and more than happy to help. They take 'their' departments seriously and are always doing their best. Sam and Caitlin are absolute gems in grooming. I have two large dogs and one of them has allergies, they always take care not to feed him anything that would make him itchy and take the time to make the dogs comfortable with all of the work they do. Dwayne is everywhere doing any and everything to take care of the store and the gentleman in fish knows his stuff and is a wonderful resource for anyone looking to take care of their tank.
I drive 30 minutes out of my way to get to this grooming department because Lauren is the best groomer! She is super patient with my dog who gets a little nervous, like most dogs who are being taken in to be groomed. But Lauren is always so caring and she leaves my puppy looking amazing!
I asked two associates questions, and they both provided me with great assistance. The selection of treats and the sale prices were great. I'll definitely be back to the New Lenox location.