I’ve been shopping with Warby Parker for several years across a few different states, and I was extremely impressed by the Naperville location. My past in-store experiences have sometimes felt a bit awkward, which I didn't mind too much since I only go in once a year, but the team in Naperville completely changed my in-store experience . They were so friendly, genuinely welcoming, and gave honest, amazing recommendations on how different frames looked on my boyfriend who was the most indecisive lol. Truly a standout customer service experience!
About Warby Parker Naperville
Warby Parker Naperville offers a wide selection of high-quality prescription glasses starting at $95, along with sunglasses, progressives, and contact lenses including their own brand, Scout. The store provides eye exams and has friendly advisors and skilled optometrists to assist customers in finding the perfect pair. Customers praise the beautiful and contemporary frames in various styles and colors, the exceptional fit of the lenses, and the store's professional and helpful staff. With affordable prices and prompt delivery, Warby Parker Naperville is a popular choice for those seeking a new resource for glasses. The staff is described as very professional, helpful, and friendly, making the experience effortless and easing the process of getting glasses. Customers are satisfied with their purchases and the overall service provided.
Reviews
I’ve had my current glasses for longer than I can remember and it was finally time for an upgrade. I’d seen Warby Parker advertised and the Naperville location was convenient for me. Went online, uploaded my prescription and saved a few favorites. As soon as I went to the store, I was greeted by a few friendly staff members who helped me narrow down the ones on my favorites list and pulled a few suggestions for me as well. I appreciated their input and the time they gave me to get opinions from family and friends. I ended up purchasing two pairs and can’t wait to get my new glasses! The process was so straightforward and I’ll definitely be back in the future.
Maria was so helpful. I could not find my receipt to exchange my glasses and it took some time before she was able to find it on my email. She was patient, kind and didn’t
mind taking the time to “investigate” the problem. She put my mind at ease with her sweet personality. She selected a lot of glasses for me to try on and after some time she found the “winner!” My husband and I were very impressed with her helpfulness and professionalism. Thank you Maria!
Diane and Roger
Photos

Hours
Location
140 West Jefferson Avenue, Naperville, IL 60540
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