As an event-based medical operations company in Canada, our workflow is very different from the traditional fixed-site dispatch model. Our dispatch and response locations change with every event, making our use case uniquely challenging for most CAD systems. Valor has not only risen to that challenge — they’ve embraced it with enthusiasm.
Our organization has used Valor for over five years, and I’ve personally had the pleasure of managing the system internally for the past year. In that time, the platform and the team behind it have consistently be there for us.
Our primary contact, Michael (QA Manager), has been outstanding.... read full review
December 2025
“We made the switch from another CAD company in August 2024, and it was the best decision we’ve made. Valor Systems’ CAD platform is exactly what our 911 center was looking for—reliable, intuitive, and built for real-world emergency communications.
Their customer service is top-notch. Everyone at Valor Systems is excellent to work with—from the top down: Bill, Angie, Scott, Michael, Dorothy, and Terrance. They are responsive, professional, and genuinely committed to supporting our agency.
If you are looking for a solid CAD company that delivers on performance and support, this is it.”
I recently had the pleasure of partnering with Valor Systems on a comprehensive technical SEO and analytics project, and I cannot speak highly enough of their professionalism. We worked together to implement a full suite of optimizations, including a complete metadata overhaul, IndexNow API configuration for faster indexing, and advanced GA4 tracking with Organization Schema. Throughout this complex process, the team (specifically Terrance and Bill) was incredibly organized, responsive, and clear in their goals. It is rare to find a company that cares this deeply about getting the technical details right for their digital presence. If you are looking... read full review
As an event-based medical operations company in Canada, our workflow is very different from the traditional fixed-site dispatch model. Our dispatch and response locations change with every event, making our use case uniquely challenging for most CAD systems. Valor has not only risen to that challenge — they’ve embraced it with enthusiasm.
Our organization has used Valor for over five years, and I’ve personally had the pleasure of managing the system internally for the past year. In that time, the platform and the team behind it have consistently be there for us.
Our primary contact, Michael (QA Manager), has been outstanding.... read full review
“We made the switch from another CAD company in August 2024, and it was the best decision we’ve made. Valor Systems’ CAD platform is exactly what our 911 center was looking for—reliable, intuitive, and built for real-world emergency communications.
Their customer service is top-notch. Everyone at Valor Systems is excellent to work with—from the top down: Bill, Angie, Scott, Michael, Dorothy, and Terrance. They are responsive, professional, and genuinely committed to supporting our agency.
If you are looking for a solid CAD company that delivers on performance and support, this is it.”
Kyle Rogers
911... read full review
I recently had the pleasure of partnering with Valor Systems on a comprehensive technical SEO and analytics project, and I cannot speak highly enough of their professionalism.
We worked together to implement a full suite of optimizations, including a complete metadata overhaul, IndexNow API configuration for faster indexing, and advanced GA4 tracking with Organization Schema. Throughout this complex process, the team (specifically Terrance and Bill) was incredibly organized, responsive, and clear in their goals.
It is rare to find a company that cares this deeply about getting the technical details right for their digital presence. If you are looking... read full review