About Valor Systems
Reviews for Valor Systems
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Valor Systems has been a trusted provider of public safety and security software applications for over 25 years, serving government agencies, the military, universities, and corporations worldwide. Their suite of solutions, including CAD and RMS, can function independently or as a unified platform tailored to meet specific needs and budgets. Clients across North America, Europe, and Asia praise Valor for its commitment to effective emergency response. The company is known for its highly responsive customer service, with leadership actively engaging with clients to ensure their operational requirements are met. Testimonials highlight the exceptional support provided by team members at all levels, who are described as knowledgeable, professional, and dedicated to client success. Valor Systems stands out for its innovative approach, particularly in adapting to unique operational models, such as those in event-based medical operations. Their collaborative spirit fosters a strong partnership with clients, enabling them to enhance their systems continually. Valor's focus on technical excellence and clear communication further solidifies its reputation as a top-tier choice for organizations in need of reliable public safety solutions. Overall, Valor Systems is recommended for any agency seeking a solid CAD system backed by a committed and skilled team.
As an event-based medical operations company in Canada, our workflow is very different from the traditional fixed-site dispatch model. Our dispatch and response locations change with every event, making our use case uniquely challenging for most CAD systems. Valor has not only risen to that challenge — they’ve embraced it with enthusiasm.
Our organization has used Valor for over five years, and I’ve personally had the pleasure of managing the system internally for the past year. In that time, the platform and the team behind it have consistently be there for us.
Our primary contact, Michael (QA Manager), has been outstanding. He’s highly responsive,...read full review
“We made the switch from another CAD company in August 2024, and it was the best decision we’ve made. Valor Systems’ CAD platform is exactly what our 911 center was looking for—reliable, intuitive, and built for real-world emergency communications.
Their customer service is top-notch. Everyone at Valor Systems is excellent to work with—from the top down: Bill, Angie, Scott, Michael, Dorothy, and Terrance. They are responsive, professional, and genuinely committed to supporting our agency.
If you are looking for a solid CAD company that delivers on performance and support, this is it.”
Kyle Rogers
911 Director
Madison County 911
I recently had the pleasure of partnering with Valor Systems on a comprehensive technical SEO and analytics project, and I cannot speak highly enough of their professionalism.
We worked together to implement a full suite of optimizations, including a complete metadata overhaul, IndexNow API configuration for faster indexing, and advanced GA4 tracking with Organization Schema. Throughout this complex process, the team (specifically Terrance and Bill) was incredibly organized, responsive, and clear in their goals.
It is rare to find a company that cares this deeply about getting the technical details right for their digital presence. If you are looking to do business...read full review