About Tide Cleaners
Tide Cleaners is a convenient option for dry cleaning, known for quick turnaround times and friendly service. Customers appreciate the ease of dropping off and picking up their garments, and many highlight the excellent customer service provided by the staff. The business effectively cleans comforters while preserving their shape. However, some customers have mentioned that certain stains, like dark spots, were not fully removed, and minor issues, such as hairs on returned items, have been reported. Additionally, there have been concerns about pricing transparency when dropping off clothes, as well as challenges with coupon application. Despite some discrepancies, overall, customers express satisfaction with the cleaning quality, the dedication of the staff, and the convenience of Tide Cleaners.
The staff is friendly and when I use the drive thru they are prompt in coming to the car. The dry cleaning and laundry are clean, neat and well pressed. They handled a delicate dressy outfit with sparkles, glitter, and decorative trim very well.
I appreciate and make use of their coupons and promotions, too!
The best customer service. Everyone is so friendly and helpful. My dry cleaning always smells so fresh! I drive an hour away just for this location. Thank you Tide for going above and beyond on the service.
I've been using this cleaners since they opened up in Naperville. I don't use them as often anymore since covid and I work from home. They always do a wonderful job cleaning my clothes, the staff is very friendly and I love how you don't have to get out of your car to get your clothes.