About Senior Helpers
Reviews for Senior Helpers
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Senior Helpers in Naperville offers quality home health care services for seniors, allowing them to stay in the comfort of their own homes. They provide dependable and affordable in-home care, including Parkinson’s Care, Alzheimer’s Care, Dementia Care, Personal Care, Companion Care, and Respite Care. Reviews highlight the excellent service provided by the staff, with specific praise for caregivers like Jane, Crystal, Cheryl, Sierra, and Bola. They are described as thoughtful, thorough, and willing to go above and beyond to assist families, especially during challenging times. Many families appreciate the skilled and compassionate support given, from helping with daily activities to safely transitioning from hospitals. Senior Helpers is committed to tailored care for each loved one. For more information, a free consultation can be arranged by calling (331) 281-0728.
Update: Senior Helpers changed leadership and the new director helped us and rectified the situation. I’m confident that the issues we had were related to the people who are no longer with the organization.
We had some bumps at first, but the caregivers for my mom were lovely and kind. Jenn and John, specifically, made our lives so much easier.
After my mom went into assisted living, we were unable to get the deposit back for over a month. We followed their guidelines and gave 7 days notice. We emailed, called, texted and left voicemails but had no response.
The company confirmed receipt of my messages, and yet we are still waiting. My mom’s...read full review
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Ellen Goldberg
The services are absolutely turnkey once everything is set and you have the right people. I live in Chicago and my sister-in-law lives in Aurora. I can’t be there all the time and it’s very comforting knowing that Senior Helpers is there for whatever she needs. I would absolutely recommend Senior Helpers to friends and family.
I sincerely regret giving them a negative review. I was very sick using multiple agencies. In error I gave senior helpers a poor review when I was really talking about another agency. I needed to correct this because I want perspective clients to know that Senior Helpers had the best service, best caregivers, and were the most professional of all the agencies. Their employees were always on time, willing to do whatever needed to get the job done. If you need help I suggest highly to utilize their services.