Vernon Hills Animal Hospital was great! The staff were friendly and the tech really cared for our dog. She took the time to get herself and our dog comfortable with each other. The vet was very thorough and explained everything she wanted to do with our dog.
March 2023
Horrible, overpriced experience. Had an annual exam for my rabbits, Dr. Sneed manhandled them to the point that I was worried she was going to snap their necks trying to see into their mouths, then flipped them onto their backs (which is extremely stressful for rabbits and can cause them to go into shock) for no discernible reason. Absolutely no signs of trying or effort made to make the experience less stressful for the rabbits (no wrapping in blankets, taking time between each part of the exam, etc.) despite claims of being "fear free". Exam felt rushed and very surface level, she did not even check their nails to make sure they weren't overgrown. Paid... read full review
December 2022
I switched to this hospital because it is so much closer than the one assigned to me by the shelter and have no regret. Everyone there (receptionist, technician and doctor) were so patient and nice.
Vernon Hills Animal Hospital was great! The staff were friendly and the tech really cared for our dog. She took the time to get herself and our dog comfortable with each other. The vet was very thorough and explained everything she wanted to do with our dog.
Horrible, overpriced experience. Had an annual exam for my rabbits, Dr. Sneed manhandled them to the point that I was worried she was going to snap their necks trying to see into their mouths, then flipped them onto their backs (which is extremely stressful for rabbits and can cause them to go into shock) for no discernible reason. Absolutely no signs of trying or effort made to make the experience less stressful for the rabbits (no wrapping in blankets, taking time between each part of the exam, etc.) despite claims of being "fear free". Exam felt rushed and very surface level, she did not even check their nails to make sure they weren't overgrown. Paid... read full review
I switched to this hospital because it is so much closer than the one assigned to me by the shelter and have no regret. Everyone there (receptionist, technician and doctor) were so patient and nice.