About Napleton Honda of Morton Grove Parts Department
Napleton Honda of Morton Grove Parts Department is highly regarded for its exceptional customer service. The staff, including a knowledgeable sales team, is known for their kindness, patience, and transparency. They take the time to thoroughly explain the differences between leasing and buying, ensuring customers fully understand their options. The sales team is not pushy and genuinely wants customers to find a car that suits their needs and budget. Customers appreciate the transparency in the pricing process, with salesmen using paper and markers to outline pricing structures. This friendly approach, along with good humor, creates a welcoming atmosphere. Customers have reported positive experiences negotiating deals on vehicles, such as the 2025 Honda CR-V and the 2024 Honda Ridgeline, thanks to the willingness of the team to work with them. The dealership has a wide selection of cars, and salesmen are flexible with payment options and negotiations. Customers have felt confident in their purchases due to the thorough explanations provided by the sales team. Additionally, the service department has contributed to customer satisfaction, ensuring vehicles are safe and in excellent condition. In summary, Napleton Honda of Morton Grove Parts Department stands out for its professional, caring, and transparent approach to car sales. The sales team is dedicated to helping customers find the perfect fit, and customers appreciate the stress-free and enjoyable car buying experience.
After getting screwed around by the manager of Mc Grath Honda on Grand ,no cooperation no negotiation just take it or leave it philosophy. We went to Napelton Honda Morton Grove and met Anwar an intelligent do the best he can kind of sales man we were able to negotiate and bought a 2025 Honda CVR. While we were there I commented on the Honda Ridgeline truck, they had two new 2024's still in stock with Anwar's help I ended up buying one of them also. It appears these guys will try to work with you.
We had a great experience from the team. We got a great car at a great price. Raid was great to work with and Chelsea went above and beyond to get us in a good finance plan. Very thorough and explained it all well, putting us at ease with my daughters first car purchase.
I brought my 2019 Honda odyssey in with a bad rattle coming from the right rear. Turned out my shocks were shot. Thanks to the guys in the shop I'm rolling around in a safe vehicle again. 56K miles but driving like a brand new vehicle. Make sure to ask for Martyna (aka Tina) in the front office. She's awesome!!!