Was able to get appointment online the very next day. Blake was prompt and diagnosed the freezer problem quickly. Once the parts were received just a few days later, my appointment was moved up. Blake again was prompt and did the repair within the time alloted. He was courteous and didn't waste any time. Freezer is working great! Thanks Blake!
August 2024
Blake was super...diagnosed rapidly...but Sears itself with their timing, updates, etc. was dreadful...I had a 10 hour wait on Saturday and wasn't told there would be no one available til Monday.....u need to dump the robo technology and get back to basics!
July 2024
Tech was great and knew what he was doing the previous guy (maythew) didnt fix anything even when he had all the parts. Had to contact my protection plan and schedule another appointment. Glad it finally got fixed
Was able to get appointment online the very next day. Blake was prompt and diagnosed the freezer problem quickly. Once the parts were received just a few days later, my appointment was moved up. Blake again was prompt and did the repair within the time alloted. He was courteous and didn't waste any time. Freezer is working great! Thanks Blake!
Blake was super...diagnosed rapidly...but Sears itself with their timing, updates, etc. was dreadful...I had a 10 hour wait on Saturday and wasn't told there would be no one available til Monday.....u need to dump the robo technology and get back to basics!
Tech was great and knew what he was doing the previous guy (maythew) didnt fix anything even when he had all the parts. Had to contact my protection plan and schedule another appointment. Glad it finally got fixed