Came home sunday afternoon and furnace not working. Temperature in house had dropped to about 55 degrees. Temperature outside was below 0. Called J L Brady about 2. Service man called about 2:45 said he would be able to make around 4:30. Diagnosed the issue needed new gas valve. He called supplier and got them to open up the shop on Sunday evening to get part. Came back around 8 and had the furnace running by 8:30. Dan the repairman was very knowledgeable and kept me informed throughout the process. It did cost more considering it was Sunday, but it was worth it to get heat back on in the house.
December 2025
Sean and Heath installed a new Lennox 98% efficient furnace, air conditioner, and smart thermostat. What a super crew! They were professional, taking care to tarp flooring, using shoe covers, and making sure we understood our new system, how it operates, and how to program the thermostat. I’m very glad I chose JL BRADY!
November 2025
I would like to commend JL Brady technician, Dan Kopatich for his exceptional service in repairing my Lennox furnace today. His professionalism, expertise and dedication were evident throughout the service process. He diagnosed the problem quickly, explained the repairs needed in clear terms, and completed the work efficiently ensuring that my home will be warm and safe.
His courteous demeanor and attention to detail truly stood out, making his visit a stress free experience. It is rare to encounter such outstanding customer service, and I feel compelled to acknowledge his hard work.
Came home sunday afternoon and furnace not working. Temperature in house had dropped to about 55 degrees. Temperature outside was below 0. Called J L Brady about 2. Service man called about 2:45 said he would be able to make around 4:30. Diagnosed the issue needed new gas valve. He called supplier and got them to open up the shop on Sunday evening to get part. Came back around 8 and had the furnace running by 8:30. Dan the repairman was very knowledgeable and kept me informed throughout the process. It did cost more considering it was Sunday, but it was worth it to get heat back on in the house.
Sean and Heath installed a new Lennox 98% efficient furnace, air conditioner, and smart thermostat. What a super crew! They were professional, taking care to tarp flooring, using shoe covers, and making sure we understood our new system, how it operates, and how to program the thermostat. I’m very glad I chose JL BRADY!
I would like to commend JL Brady technician, Dan Kopatich for his exceptional service in repairing my Lennox furnace today. His professionalism, expertise and dedication were evident throughout the service process. He diagnosed the problem quickly, explained the repairs needed in clear terms, and completed the work efficiently ensuring that
my home will be warm and safe.
His courteous demeanor and attention to detail truly stood out, making his visit a stress free experience. It is rare to encounter such outstanding customer service, and I feel compelled to acknowledge his hard work.
Thank you JL Brady for sending such a... read full review