Creative Carpet & Flooring, a family-owned business, offers a vast selection of designer carpet and flooring styles from leading brands. With over 28 years of experience, the company provides exceptional customer service and professional installations. Customers have reported being completely satisfied, praising the staff's excellent service and attention to detail.
Recent reviews highlight the great service provided by the company. Customers have mentioned the kindness and knowledge of the designers, the professionalism and efficiency of the installation team, and the overall seamless experience from shopping to installation. The staff, including Autumn, Dana, George, and Lu, have been praised for their excellent work and pride in their craft. Customers have also expressed their satisfaction with the quality of the carpeting and the overall Creative Carpet & Flooring experience, stating that they would use the company again and recommend it to their friends.
Huge Shout Out to this Extremely Knowledgeable, Amazingly Patient Customer Service Professional:
Colleen Patrick-Lenart! 😁🎈
I am fairly “Particular” 🤣 & struggle with picking selections/colors! (I am demo/design - not colors - lol) Colleen *ALWAYS* goes above and beyond to help me understand material, suggestions & what is in stock or needs to be ordered. (She also does the same for my customers, too!)
*PLUS* they have great prices & so much selection for carpet & hard surface flooring!
Highly suggest giving Colleen Patrick-Lenart a call for your next project &/or to do a cost comparison for you!
Thank you, Colleen! You are the Best!
Sep 2026
5.0★★★★★
Brit, was our sales rep she does have a great personality knowledgeable about the products took her time didn't rush us and followed up. We are looking for carpeting in the near future we will go back and ask for Brit.
Sep 2026
5.0★★★★★
I can’t say enough good things about Creative Carpet and especially Dave Coulam our Contractor. After our water leak disaster, we spoke with about five different contractors and honestly, we’re still waiting on quotes from some of them lol. Dave was the one person who came in clutch from the very beginning.
He worked directly with our insurance company, communicated with us throughout the entire process, and went above and beyond to make sure everything was handled correctly. His painters, drywall crew, and flooring guys were nothing but the best. They took a stressful situation and made our home look perfect again.
What impressed me even more was that Dave didn’t… read full review
