Parker Heating & Cooling

Parker Heating & Cooling, led by owner Jerry Parker, is a well-known business in Southern Illinois with over 150 years of combined experience in the HVAC industry. They specialize in traditional and geothermal installations, using a local sheet metal shop to manufacture and install ductwork made from Made in America products. Their certified technicians are skilled in servicing all makes and models of indoor, outdoor, and underground units, with advanced training on Trane and Water Furnace Variable Speed equipment. Customers have praised the staff for their friendliness, efficiency, and ability to explain processes clearly. The technicians are known for arriving on time and diagnosing problems quickly, often having the necessary parts on hand to complete repairs efficiently.

The business is appreciated for its thorough estimates, repairs, and maintenance services, even in urgent situations like during hot weather when a geothermal system malfunctioned. A highly qualified technician was sent out at 9pm to help resolve the issue, providing comforting and knowledgeable service. Customers also value the company's willingness to help with warranty issues, even when the warranty company does not cover repairs. Overall, Parker Heating & Cooling fosters a family-like atmosphere, building trust and satisfaction through quality service and commitment to customer comfort.