About LA Fitness
XSport Fitness is a comprehensive fitness facility that offers a wide range of state-of-the-art equipment, impressive amenities, and a variety of group fitness classes, including HIIT and personal training. The gym provides a tanning service, recovery service, and a retail store, as well as the MyXSport app for convenient access. While the gym has faced some challenges with cleanliness in the locker rooms, customers have recently noticed improvements thanks to a new maintenance worker who is dedicated to ensuring the facility is well-maintained and clean. The staff is generally friendly and helpful, although some reviews mention that peak hours, especially from 5 PM to 10 PM, can be crowded with high schoolers. This can make it a bit difficult to use the equipment smoothly. There have been concerns about disorganization and broken equipment since LA Fitness acquired the gym, leading to some confusion among employees. Despite these issues, the gym still aims to maintain a friendly atmosphere and commitment to customer satisfaction.
Gym machines are broken a lot of the time. Basic machines are okay and bathrooms aren’t the cleanest. I’m on the verge of leaving though because I keep getting asked to do free personal training sessions while I’m trying to work out. I’ve now been approached twice and it’s the same guy and I’ve said no each time. If he comes up to me again, I’m canceling my membership. It’s also extremely rude to assume because I don’t have a sick pack, that I need to be trained. I’ve been working out through having various health issues and have actually lost 20lbs on my own without a trainer. Please leave people alone while...read full review
I just want to share that this gym and the team here are really hitting the mark. You’re always greeted warmly, and the staff has helped me out multiple times. The facility is clean and well taken care of, which I really appreciate. My favorite part is the sauna. Keep up the great work.
I’ve been a member for a few months now, before LA Fitness bought it. I paid for a 2 year membership, that’s really the only reason I keep coming here. There are several machines that are out of order, they replaced the paper towels with these small wipes that dry out, and equipment is everywhere. I understand it’s our job as members to put our stuff away but the racks that hold the 5-25 lb weights is almost always empty and they’re never to be found.
This place keeps pushing you to bring friends and sign up for classes but there’s no damn equipment around to get anything done in the first place. I want to like it here, but it’s slacked significantly...read full review