Pricing varies by style or stylist. My understanding that if pricing varies by stylist they can charge whatever they choose. You need to post all services you provide with a price range. You have 1 young lady there doing extensions, or installing units. This young lady just got out of school about a year ago. Again, what are you basing your prices on? How are you coming up with these prices?
June 2023
I received a haircut from Linda B. and I was very happy with it. I showed her a picture and she went to work! I was a little scared by the amount of hair coming off, but it really wasn't much at all, she was just detailed on where to cut. I am very picky about my cuts and my blow dry's so I went home and did the blow-dry myself. She got the shape and layering perfect!! It is great that I finally found someone near by that can work with my hair! I will be returning!I give 4 stars not because of Linda B., she was great, but the checking in and out has always been an issue for me. The front desk is nice, but not very focused on customer service and accuracy.Service:... read full review
August 2022
I booked a haircut and highlights, and hair color with Aldona. I was very disappointed with my haircut. I went back to her for a second appointment expressing my concern thinking she would fix it. She did not instead she said I had a colic. I have never had a colic in my hair. It was not cut correctly. I continued to have her touch up the color but not cut my hair. She dried my hair and used a flat iron to try and fix my problem. Not only did she charge me $10 extra at check out for the flat iron without telling me but charged me a higher rate for my service. Really? I will not be coming back to JCPenney or Aldona again. I gave 2 stars for the hair color. I went to another... read full review
Pricing varies by style or stylist. My understanding that if pricing varies by stylist they can charge whatever they choose. You need to post all services you provide with a price range. You have 1 young lady there doing extensions, or installing units. This young lady just got out of school about a year ago. Again, what are you basing your prices on? How are you coming up with these prices?
I received a haircut from Linda B. and I was very happy with it. I showed her a picture and she went to work! I was a little scared by the amount of hair coming off, but it really wasn't much at all, she was just detailed on where to cut. I am very picky about my cuts and my blow dry's so I went home and did the blow-dry myself. She got the shape and layering perfect!! It is great that I finally found someone near by that can work with my hair! I will be returning!I give 4 stars not because of Linda B., she was great, but the checking in and out has always been an issue for me. The front desk is nice, but not very focused on customer service and accuracy.Service:... read full review
I booked a haircut and highlights, and hair color with Aldona. I was very disappointed with my haircut. I went back to her for a second appointment expressing my concern thinking she would fix it. She did not instead she said I had a colic. I have never had a colic in my hair. It was not cut correctly. I continued to have her touch up the color but not cut my hair. She dried my hair and used a flat iron to try and fix my problem. Not only did she charge me $10 extra at check out for the flat iron without telling me but charged me a higher rate for my service. Really? I will not be coming back to JCPenney or Aldona again. I gave 2 stars for the hair color. I went to another... read full review