About Destiny Dental - Lansing IL
Destiny Dental - Lansing IL is a dental practice that has received mixed reviews from its patients. While the dentists, such as Dr. Chavon, Dr. Archer, and Dr. Kader, are praised for their professionalism, patience, and skill in handling various dental procedures, the overall experience at the practice has been a source of concern for some patients. Patients have reported positive experiences with the dentists, who have been described as "amazing," "professional," and "supportive." They have appreciated the dentists' ability to address their concerns, provide thorough explanations, and make them feel comfortable, even those with dental anxiety. The staff has also been praised for their friendliness and for accommodating special requests, such as allowing a patient's mother with dementia to be present during the appointment. However, the practice has also received criticism, particularly regarding the front desk staff and the long waiting times. Patients have described the front desk staff as having a "disappointing first impression" and a "tone and attitude" that is "awful." The waiting times have been described as "absolutely ridiculous," with one patient waiting for 2.5 hours before being seen. Despite these issues, many patients have continued to return to Destiny Dental, citing the quality of the dentists as the primary reason. One patient even mentioned wanting to "cheat on their dentist" to continue receiving the excellent service and care provided by the practice. Overall, Destiny Dental - Lansing IL seems to offer a mixed experience, with exceptional dentists but some challenges in the front-of-house operations. Patients seeking high-quality dental care may find the practice worth considering, but the long wait times and staff attitudes may be deterrents for some.
Referred here from another dentist to see if a previous root canal and crown treated tooth could be saved. Unfortunately it couldn’t but another tooth was acting up and needed to be removed. It was way in the back, in an awkward location but Dr Chavon was amazing. Not only did she accommodate my emergency tooth situation, I barely felt the needle and she removed tooth so fast, I am still in awe. All I felt was a minor sting and mild pressure and boom it was out. I was experiencing tears of joy and Dr Chavon allowed me to hug her. I suffer from Dental anxiety and she was so soothing, very patient with me and answered all of my numerous and repetitive questions. Did I...read full review
My teens had a great experience at Destiney Dental Lansing location! Leslie and Dr Archer were professional, patient and supportive.
Dr Archer did a good job identifying the issue for one of my kids and explained the importance of taking care of his teeth.
The staff worked together and were very professional, the office is clean and easy to locate. Keep up the good work!
Been coming here for years now and I must say, the front desk makes a disappointing first impression every single time. The tone and attitude from these ladies is awful. And do not even get me started on the waiting time. It is absolutely ridiculous! They even got a baby up there with them, that is so unprofessional, is there any management happening here??
They need to do better training or something, however the doctors are great! Very nice, it honestly what keeps me coming to this place, hence the 3 stars. If the wait time was less, 4-5 stars for sure.