Absolutely the worst dry cleaner in Lake Zurich. Ruined four pairs of pants with incorrect pressing. Took and “tried to fix” two additional times. Still crease issues and tried to pass it off as they are fixed. Poor product. Poor process and poor management. Awful.
October 2023
Have been going to smart for 10+ years. Shirts, suits, comforters. They do a great job.
June 2023
i can't tell how bad my experience was with them. Gave them 2 blazers white and a light pink, both were ruined. Didn't bother to call me, found out when my husband went to pick our order up. The owner's answer was just go buy another one. This was 3 days before my granddaughter's wedding. Just went to wear a sweater that was cleaned at the same time and a spot on it.Don't use them.
Absolutely the worst dry cleaner in Lake Zurich. Ruined four pairs of pants with incorrect pressing. Took and “tried to fix” two additional times. Still crease issues and tried to pass it off as they are fixed. Poor product. Poor process and poor management. Awful.
Have been going to smart for 10+ years. Shirts, suits, comforters. They do a great job.
i can't tell how bad my experience was with them. Gave them 2 blazers white and a light pink, both were ruined. Didn't bother to call me, found out when my husband went to pick our order up. The owner's answer was just go buy another one. This was 3 days before my granddaughter's wedding. Just went to wear a sweater that was cleaned at the same time and a spot on it.Don't use them.