About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store caters to a range of customer preferences, with a Conscious Beauty section featuring vegan, clean, cruelty-free, and sustainable options. The in-store salon provides a variety of services, from haircuts and coloring to lash extensions and makeup application. Customers praise the helpful and knowledgeable staff, such as Cheryl and Nancy, who assist with account issues and help customers save on their purchases. The BrowBar is highly recommended, with clients expressing satisfaction after having their eyebrows shaped by Victoria. Many appreciate the detailed explanations and personable service from staff like Melissa during wax and tint treatments. The store's organization and convenient online ordering with in-store pickup are also highlighted as positive aspects. Overall, Ulta Beauty is described as an excellent, customer-friendly destination for all beauty needs.
I went in on 5/17 originally for a return. I was greeted by Paige and she was so personable I was confident I could ask her opinions and a few questions I had. She suggested multiple options to achieve my goals and went above and beyond to locate my favorite eyebrow brush I can never find when I go to Ulta any other time. We finished our experience with us both testing Ella Langley’s new Be Her perfume for the first time and I ended up adding it to my cart. Retail needs employees like Paige, she was a pleasure to work with.
I was in yesterday night last minute with my sister. We wanted to try the new NYX Fat Matte lipsticks. Danette and Sonia were very helpful and joyful. Sonia was able to help us with the buy 2 get 1 free on the NYX products. Their customer service was very welcoming and appreciated.
If youre in Joliet be sure to see Karina to help you with any make-up needs. She is very knowledable. Very helpful staff. Great hair salon services. Love the eye brow bar. Some of the make- up brand representatives can be pushy with their products. The is a large section of make-up and perfume.