About Johansen & Anderson Inc
Johansen & Anderson Inc. is a reputable business that has been providing top-notch service and high-quality workmanship since 1946. Their NATE-certified technicians have the knowledge and experience to meet customers' needs and expectations with 100% satisfaction. They offer a range of services, including residential and commercial HVAC, commercial refrigeration, and construction, as well as special industrial services for refineries and manufacturing plants. Customers praise the company's friendly and helpful staff, from phone service to in-person interactions, and appreciate the technicians' thoroughness and professionalism. Recent reviews highlight the company's quick response times for emergency work, with one customer expressing gratitude for Jose, who fixed an air handler problem during a heat wave on a Saturday. Another customer noted the reasonable pricing and efficient service provided by Jason, who scheduled a visit on Father's Day to address a compressor issue. The installation of new furnace and A/C units was reported as fast and clean, with Tony and his crew keeping the customer informed throughout the entire process. Overall, Johansen & Anderson is recognized for treating customers well and providing honest service.
Our central air stopped working Sunday evening. I submitted a non-emergency appt request through the website that night, J&A called first thing in the morning, and had a technician out by early afternoon. He was very knowledgeable, explained best case/worst case, and showed me what had happened. He was able to make the repairs (best case), and the price was very reasonable. Super happy with the service. Will definitely call J&A again next time we have issues.
Our a/c went out at 2am on July 4th. Our usual place no longer does 24/7 service. We called around. Waited for call backs. One place wouldn't come out until Saturday. I remembered the J&A jingle from WJOL and we gave them a call. The guy called back within 5 minutes and they were out at 11am and took care of the problem. Very happy with the service.
It was time for us to get a new unit. Work was done professionally and timely. Price was as quoted. We highly recommend them.
Technician was knowledgeable, explained what had to be done to cut back a boiler baseboard system, and install a release valve. He was polite, friendly and right on time both days. Old house, small furnace area, and unusual layout, but he completed the work with no complaints.
Office staff responded quickly to scheduling, parts ordered and work completed. It was a very pleasant experience and I will use again.