About Ulta Beauty
Ulta Beauty is a popular beauty retailer in the US, known for its wide selection of cosmetics, fragrance, and hair care products. Customers appreciate the great variety of over 25,000 products from numerous brands, as well as the helpful and knowledgeable staff. Reviews highlight positive experiences with employees, such as a manager who expertly matched foundation and powder. The salon at Ulta Beauty is also well-regarded, providing quick appointment availability and a range of services, although some customers note a high turnover of stylists. Customers have praised the staff for their friendliness and helpfulness, with some mentioning the excellent service from stylists like Annie. The store layout is easy to navigate, making it simple to find products, and employees are attentive without being pushy. Notably, the ear piercing service receives praise for the care and comfort provided to children during the process. Additionally, the staff go above and beyond, assisting with booking appointments and helping customers find the right products for gifts or personal use. Overall, Ulta Beauty remains a favored destination for beauty enthusiasts seeking quality products and attentive services.
Most of the staff are pleasant and helpful. I have been in this store only a handful of times. I've get my hair cut here with Annie at the salon and I think she does a great job. There are some makeup products I've had difficulty finding in the Ulta brand, and it seemed like the display was smaller than other stores I've been in, which is why I gave the store four stars.
The staff was very friendly and helpful. I was looking for a couple of new products. When I walked in I was greeted right away, and then asked if I needed assistance from different associates on a few occasions. The layout is pretty self explanatory and easy to navigate. I found what I was looking for very easily despite not having been inside an Ulta for almost a decade. I did have questions about a new facial moisturizer, and the associate helped and answered all my questions including price differences. I never once felt pressured to buy a larger size or anything else. The cashier was just as friendly and helped sign me up for the rewards program. From the moment I...read full review
my experience at this location has been amazing! I needed to get a gift for my mom this holiday season and Jenesis at the service desk went above and beyond to help me get not only products but also book an appointment to get my mother's eyebrows waxed! I'm incredibly lucky she was the one doing the waxing because she worked so well with my mother and went over different products to use so waxing could be simpler next time. Great customer service and an overall great worker!