Ulta Beauty is a popular beauty retailer in the US, known for its wide selection of cosmetics, fragrance, and hair care products. Customers appreciate the great variety of over 25,000 products from numerous brands, as well as the helpful and knowledgeable staff. Reviews highlight positive experiences with employees, such as a manager who expertly matched foundation and powder. The salon at Ulta Beauty is also well-regarded, providing quick appointment availability and a range of services, although some customers note a high turnover of stylists. Customers have praised the staff for their friendliness and helpfulness, with some mentioning the excellent service from stylists like Annie. The store layout is easy to navigate, making it simple to find products, and employees are attentive without being pushy. Notably, the ear piercing service receives praise for the care and comfort provided to children during the process. Additionally, the staff go above and beyond, assisting with booking appointments and helping customers find the right products for gifts or personal use. Overall, Ulta Beauty remains a favored destination for beauty enthusiasts seeking quality products and attentive services.
Sallie absolutely slayed the day. She was so kind and patient with me. Some employees seemed standoffish however Sallie was the opposite of that. So easy to talk to, great sense of humor and welcoming. 10/10 just for her!!! Ulta is lucky to have an employee like her.
I cannot say enough wonderful things about Kristyn at Ulta Salon! She has done hair tinsel and haircuts for both of my daughters, and every experience with her has been amazing. She is incredibly kind, patient, and welcoming, and she always makes my girls feel comfortable and excited to be there.
My daughters absolutely adore her, and as a parent, it means so much to find someone who genuinely cares about her clients and takes the time to make children feel special. She is professional, talented, and has such a warm personality that shines through in everything she does.
It’s clear that Kristyn puts her heart into her work, and we always leave happy with the results.… read full review
This 5-star review goes specifically to Kristyn and Lynda. When I first walked in, there were multiple women in the salon area who just stared at me and continued gossiping, which felt incredibly unprofessional. Lynda was the only person who actually greeted me warmly and got me seated since I arrived early for my appointment.
My hair appointment was with Kristyn, and she was amazing! She was extremely welcoming, explained every single step of the process, and kept checking in to make sure I was comfortable. She has such a great vibe.
However, while my color was processing, I witnessed some really upsetting behavior from other staff. One stylist didn’t fully finish… read full review
9270 Joliet Rd, Hodgkins, IL 60525
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