About Northwestern Medicine Immediate Care Gurnee
Northwestern Medicine Immediate Care in Gurnee provides thorough and gentle medical care. The staff, including doctors and receptionists, are recognized for their politeness and attentiveness. The waiting room is comfortable, featuring amenities such as drinks, plugs, and USB ports for charging phones. While wait times can be lengthy, patients appreciate the kindness and understanding of the staff during their wait. One patient noted that what took over 3 hours at another facility took less than an hour here. Dr. Blake was praised for being extremely thorough and gentle when treating a child with upper respiratory concerns, ensuring all necessary checks were completed before a referral to the ER. Northwestern Medicine Immediate Care in Gurnee is a suitable option for those seeking urgent medical care, emphasizing patient comfort and satisfaction. Dr. Qasem is also noted for making patients feel very comfortable, which is essential in the medical field.
The doctor (APN) V.Fernandez, that saw me yesterday was truly concered for my health. However, I told her the medicine that I needed to get better. She did not prescribe it for me , even though it was in my file that was what I was prescribed multiple times there and by other Doctors(APN). She said she didn't think I needed it. I ended up in the emergency room less than twenty four hours later and they gave me the medicine that I needed. Point being, listen to your patients they should know their bodies the best. It ended up costing me two sick days of work on top of the cost for the medicines and co payments from two different health care facilities.
The desk staff and doctor we talked to were alright, but the person answering the phone is completely rude and acts like they don’t know what you’re talking about. They talk down on you. I don’t know how miserable your life is to where you got to talk to people like that.
Small copay. Hardly ever a wait. They have a great staff from reception to nurses to doctors or nurse practitioner. They take the time to listen & care. I walk out with a solution and on my way to a healthy dsy.