I would have to say that Kettman did a great job. Michael and his team were very professional. There was a big issue with the air handler unit not fitting in the crawl space. They could have just left for the day, but they let me make some calls. Soon enough I had someone here who could cut a hole in my garage floor allowing them enough clearance to install the part. Everything went on as planned and by early afternoon I had air conditioning. I am thrilled with the work they did. Sam in the office was also great. I would definitely recommend them.
June 2025
Exceptional customer service. Called multiple times to give me a update on arrival time. Repair man was younger (my AC unit was older than him lol) But he was very knowledgeable and worked efficiently and effectively. Very impressed and I won't use anyone else ever again!
January 2025
Forever grateful for Sam and Michael! Sam is always quick to respond and easy to communicate with. Michael is professional, does great work and even acknowledges my pup with a treat!
I would have to say that Kettman did a great job. Michael and his team were very professional. There was a big issue with the air handler unit not fitting in the crawl space. They could have just left for the day, but they let me make some calls. Soon enough I had someone here who could cut a hole in my garage floor allowing them enough clearance to install the part. Everything went on as planned and by early afternoon I had air conditioning. I am thrilled with the work they did. Sam in the office was also great. I would definitely recommend them.
Exceptional customer service. Called multiple times to give me a update on arrival time. Repair man was younger (my AC unit was older than him lol) But he was very knowledgeable and worked efficiently and effectively. Very impressed and I won't use anyone else ever again!
Forever grateful for Sam and Michael! Sam is always quick to respond and easy to communicate with. Michael is professional, does great work and even acknowledges my pup with a treat!