Hand & Stone Massage and Facial Spa offers high-quality massage and facial services at affordable prices, making it an accessible luxury. The spa is open seven days a week with extended hours to accommodate busy schedules. Customers have found it easy to schedule and reschedule appointments.
The massage therapists at Hand & Stone have been praised for their skills, particularly their friendly and attentive approach to clients' specific needs. Facial services, including dermalogical clear facial and diamond glow facials, have been highly appreciated, with therapists highlighted for their exceptional skills. Natalia, in particular, is noted for her great work on facials, while Art and Brian are favorites for deep tissue massages. Tristen has also received high praise for his amazing work, and Jasmine is recognized for her fantastic customer service and assistance with booking appointments.
Hand & Stone's membership flexibility has been appreciated by clients, as it allows them to freeze their membership for three months if needed, ensuring they can make the most of their sessions.
The spa's serene and calming atmosphere, with soft lighting, soothing music, and a pleasant aroma, creates a relaxing environment. The staff are welcoming and professional, making customers feel comfortable and well taken care of from the moment they walk in. Customers often leave feeling relaxed, refreshed, and pampered, with many mentioning how they come out feeling good about themselves after facial treatments.
Overall, the experience at Hand & Stone delivers a sense of restoration and well-being, making it a favorite spot for those seeking relaxation and skincare.
Service rep Hattie was great. Kind, courtesy, and informative with a smile.
My therapist Liz was also outstanding. Focused on my needs, we had open dialogue in through the massage on what was being felt. At the end she shared some maintenance info for my situation.
I'll be back in 2 weeks. 😎
My wife and I have been seeing Becky for years, and she is truly exceptional—her massages provide not only physical relief and healing, but also a sense of peace and renewal; she is a uniquely gifted expert in her field, and we are incredibly grateful to Becky and Hand & Stone for years of outstanding service!
I’ve had many many massages in my life, and I can confidently say that Aaron is the most exceptionally knowledgeable and talented massage therapist I’ve ever encountered. His 20+ year expertise as an athletic trainer prior to becoming a massage therapist gives him an outstanding understanding of body mechanics. I trust him implicitly and have always seen immense improvements in mobility and decreased pain after a session with him. I am so grateful to have found him; he’s simply the best!
1416 South Randall Road Ste 120, Geneva, IL 60134
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