I have been in the insurance industry both as an attorney and as a claims professional and Empathy Claims is one of the best companies to work with for Independent Investigations, always diligent, timely reporting and quality work. Special mention to Allen Morris handling a current claim.
April 2026
I work for a small insurance company in Kansas and I’ve worked with my fair share of independent appraisers but Empathy Claims is by far the best. Dawn B. has been phenomenal! She responds super fast and makes sure to provide me with updates anytime she gets one. She always walks me through step by step on what’s going to happen next. She has put my mind at ease because I know she will get the job done.
April 2026
Tom with Empathy Claims did a great job as an independent adjuster. He was professional, thorough, and timely throughout the process. His reporting was excellent—clear, detailed, and easy to work with—which made handling the claim much smoother. I would definitely recommend Empathy Claims and Tom and would be happy to work with him again.
I have been in the insurance industry both as an attorney and as a claims professional and Empathy Claims is one of the best companies to work with for Independent Investigations, always diligent, timely reporting and quality work. Special mention to Allen Morris handling a current claim.
I work for a small insurance company in Kansas and I’ve worked with my fair share of independent appraisers but Empathy Claims is by far the best. Dawn B. has been phenomenal! She responds super fast and makes sure to provide me with updates anytime she gets one. She always walks me through step by step on what’s going to happen next. She has put my mind at ease because I know she will get the job done.
Tom with Empathy Claims did a great job as an independent adjuster. He was professional, thorough, and timely throughout the process. His reporting was excellent—clear, detailed, and easy to work with—which made handling the claim much smoother. I would definitely recommend Empathy Claims and Tom and would be happy to work with him again.