About Family Waterproofing Solutions
Family Waterproofing Solutions is a veteran-owned basement waterproofing and foundation repair company that focuses on affordability and friendly service. Operating in Chicagoland and northwest Indiana, this family-run business combines the expertise of a large company with the personal touch of a local provider. Customers consistently praise the knowledgeable staff, especially highlighting their professionalism and attentiveness. The team is described as friendly and easy to work with, making the process smooth from scheduling to completion. Services offered include waterproof membrane installation, concrete raising, and sump pump installation. Clients appreciate the thorough explanations provided, ensuring they understand their options and the work being done. Follow-up calls after service demonstrate their commitment to customer satisfaction. The professionalism displayed by the staff, particularly during inspections, receives high marks from clients. They provide thorough examinations and take the time to answer questions, making customers feel valued. The team is noted for their responsiveness and friendliness, contributing to a positive overall experience. With a strong reputation for reliability and trustworthiness, Family Waterproofing Solutions is highly recommended for any waterproofing needs, especially for those dealing with basement leaks. Customers also express satisfaction with the cost savings and results, appreciating how easy the company makes the entire process.
Dear Family Waterproofing
>>
>> Thank you for finally getting rid of my flooding problem. Freddie was great. I had almost resigned myself to living with the Black Lagoon in my basement. You were able to identify the real problem with my leak by using some empirical evidence rather than guessing and charging me for fantastical projects. Above all, you talked to me as if l am an intelligent person instead of “the little lady” who needs her husband to make a decision. Finally, the extent and care of your proposal, with its extensive pictures, convinced me that you are an honest broker. My basement stayed dry despite the recent torrential rains. I would be happy...read full review
Family Dry came highly recommended by a family member, and it’s no surprise why! I’ve never had a serviceman come to assess a problem and tell me there wasn’t anything that needed to be done. I was so fortunate to have Freddie — he was professional, honest, and demonstrated true integrity. He took an extraordinary amount of time to thoroughly assess the situation and explain everything clearly.
What impressed me most was that Freddie wouldn’t even accept payment for the time he spent, which was not insignificant. That level of honesty and service is rare these days. I highly recommend Family Dry to anyone looking for a company that truly values their...read full review
My wife and I are very happy with Family Waterproofing. Danielle, Ken, Rob, and Jason were all super helpful. They installed our brand new sump pump, and repaired a major crack on our basement wall.
Thanks, team!