About 3D Design Nail Spa
3D Design Nail Spa has recently changed ownership, leading to mixed reviews from customers. Many appreciate the outstanding customer service, noting the staff's friendliness and willingness to go above and beyond to meet requests. One customer praised a nail technician for achieving an impressive result quickly, exceeding their expectations. However, some have expressed concerns about the pricing, as the spa is cash-only, which was not communicated beforehand. Additionally, while some enjoyed their pedicure experience, others felt it was rushed and wished for more thorough treatment options. Overall, the spa seems to provide a welcoming atmosphere, but there are areas for improvement in service time and payment transparency.
I went here to get a simple gel soak off right before my nail appointment with another nail artist who doesn't remove gel if it isn't her own work. If 3D Design was quick and clean, I would have came back for gel on my toenails after my finger nail appointment. It was not quick nor was it clean. I asked for a gel soak off and the woman helping me asked me to clarify three time if I wanted polish to be put on after the soak off. I said no and that a gel soak off would be just fine. She proceeded to go and help two other customers and got their pedicures started lol. No given wait time, no one said they'll be right with me. Nothing. Also not dirrrrrty per say, but not the cleanest. There was a warm cup of melted ice coffee on the floor next to the register. Nice layer of dust. Wouldn't recommended.
I truly will be back. The customer service and performance I received was outstanding. Watching them open doors for their customers and service with a smile. Thank you for the pedicure. The lady that did my procedure was great.Service: Pedicure
Horrible manicure. They did not fully remove the red before applying the light pink and it came out looking messy. When I pointed this out to them they were rude and unhelpful and waved me away. Don't waste your time or money here.