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Ulta Beauty

2.9 162 reviews
Cosmetics, Hair Salons, Skin Care
Overall rating
2.9
out of 5
162 reviews
5 star 41%
4 star 6%
3 star 6%
2 star 8%
1 star 39%

About Ulta Beauty

Ulta Beauty is a large store offering a wide variety of beauty products, including cosmetics, fragrances, and skincare. Customers can find products from well-known brands like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Colourpop. The store emphasizes "Conscious Beauty" with options for vegan, clean ingredient, cruelty-free, and sustainably packaged products.

In addition to shopping, Ulta Beauty provides salon services such as haircuts, hair coloring, brow waxing, and makeup applications. Customers can book appointments online or visit for walk-ins if stylists are available.

Reviewers have praised the helpfulness and knowledge of the employees, highlighting their patience and excellent customer service. Many customers appreciate the staff's assistance with finding the right products and options, such as skincare solutions that help improve skin conditions. The Ulta location has received positive feedback for restoring faith in customer service, with employees consistently being polite and personable. Staff members like ANA and Mya are recognized for their kindness, patience, and welcoming smiles, making visits enjoyable and smooth. Customers often mention the helpful tips and product recommendations they receive, and many plan to return because of the friendly service.

Jul 2026
5.0
Came in today because I’m taking a trip and I’m not great with make-up the ladies in the MAC section need a raise……… Outstanding customer service very nice and helpful thank you so much ladies
Jul 2026
5.0
Shout out to Helen! Mentioned she is a licensed esthetician!
She was very attentive, welcoming, and recommended some of her favorite products after listening to me talk about my skin! Great job!
Jul 2026
5.0
I had a great experience thanks to Samantha! She went above and beyond to help me find what I needed and recommended a great skincare product. Excellent customer service like this is rare today. I’m truly thankful for her kindness and outstanding service!
Photos of Ulta Beauty, 9620 South Western Avenue,  Evergreen Park
All 42 photos

Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • accepts credit cards

Location

9620 South Western Avenue, Evergreen Park, IL 60805

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Ulta Beauty · 9620 South Western Avenue, Evergreen Park, IL 60805

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