About Stone Shop
Stone Shop offers a smooth and stress-free experience for countertop installation and stone products. Customers appreciate how quickly and efficiently the team works, allowing homeowners to enjoy their new countertops and other stone features like fireplace mantels and custom furnishings in no time. The staff is helpful, knowledgeable, and accommodating, providing good communication and care during the installation process. Many reviews highlight the professionalism of the installers, who are neat, clean, and take care of the home. Customers also value the ability to browse the store and warehouse without appointments, finding a wide selection of stones. The team is praised for their friendly service, attention to detail, and quality results, making the experience enjoyable. Repeat customers are common, and many recommend the business for future projects. Overall, Stone Shop is known for delivering great customer service, timely installations, and beautiful stonework that enhances any home. The positive experiences and high satisfaction levels make it a trusted choice for stone and countertop needs in the Elk Grove Village area.
This is our second purchase of kitchen countertops from Factory Plaza… the installers always take great care of your home during the installation process. They explain all aspects of the installation
We have used Factory Plaza for our countertops a couple times now and have had a positive experience both times. Just recently we worked with Jose. He was a pleasure to do business with. We would definitely recommend them.
Jeff and his team were great to work with. They provided great guidance, were flexible with our scheduling (this was crucial as our center install was part of a much bigger gut renovation) and were extremely responsive. They did our kitchen counters and backsplash, pantry counters and a top for our vanity. We had 4 different companies price out our job; Jeff and team were the most competitive and the most thorough and responsive.