Estrella Dental

Nov 2021

great staff dulce bianca and loreyda friendly staff ^ This Review above was made directly by The Dentistal Assistant From ESTRELLA DENTAL, DULCE & Also put a 5 star review!! IVE NEVER WRITTEN A REVIEW IN MY LIFE UNTIL DULCE TOOK MY WORDS N FRAUDULENTLY PUT IT UP AS MY REVIEW of how great my experience was. IVE NEVER BEEN SO VIOLATED IN MY LIFE!!! THIS IS MY TRUTH because it seems like this dentist does not give a crap about what their dental assistants have been doing. As a new patient, Estrella Dental gave me documents to fill out electronically on my phone. I was having an issue going to the next page to fill out the Information. I asked for help and an employee named Dulce asked to see my phone. After a few minutes I asked for an update because it seemed odd that she had my phone for so long. She said "oh it's lagging but I'm just finishing up, I know it can get confusing" and she continued on & finishes up. I felt in my gut that something was off, but I let it go. 3 weeks later, I find a notification on my phone stating that my google review is helping many others!!!! DULCE went into my phone to my google account WITHOUT my consent, invaded my privacy, and gave this business a 5 star review using my first and last name, stating completely FALSE comments that were NOT written By Me. This is extremely disturbing and NOT OKAY!!! Dulce, Bianca and Loreyda are the 3 names that are being used in the comment that they wrote under my Google Account. I also see over 200 comments with a similar kind of review, mentioning those same exact names or with a few more added to it. It seems to be very suspicious, that all of these reviews are all very similar and mention the same employee names as providing such great service. Writing a false review and using someone else’s name is wrong and unethical on so many levels. It makes me wonder who else they've done this to. This needs to be investigated!!!! (Which I did and they said THIER CAMERAS NOT WORKING AND HAVNT BEEN WORKING FOR YEARS THUS WHY THEY HAVE NO PROOF N CAN NOT DO ANYTHING !!!!) This is bs! (I WANT JUSTICE)!! I have never in my life seen a business with so many of the same reviews, this is blowing my mind that this has gone on for So long! If I did NOT write my own review, how many other people are they writing fraudulent reviews under? What these individuals are doing is unprofessional, fraudulent and not to mention they've invaded my privacy! Who knows what else they did with my phone! I'm all about Reviews especially when choosing the right businesses. The fact that they did this to me and used my name…my account…taking words out of my mouth that AREN’T TRUE AT ALL...makes me furious!!! Reviews to me are EVERYTHING. This is how I choose WHO I WANT TO DO BUSINESS WITH…especially if they'll be working INSIDE MY MOUTH! Not to mention the service was NOT at all great! NEVER IN MY 36 years of life going into dentist office do I ever see anything crawling around. Of course not up until I go into Estrella Dental. There was a creepy looking bug crawling around while I was waiting to get seen on the chair (that was at 3:57 p.m.) I have a whole video recording the bug just roaming around and also the lady trying to kill it, I believe it was the manager Sevina that came in and tried to spray it with water from the dental equipment. It is disgusting and unprofessional!! I am EXTREMELY FURIOUS Anyone who looks up this business and the google reviews can see how obvious it is that there is something fishy goingon with so many five star reviews and the style of writing, names mentioned, etc. in almost every single review that is written. I cannot speak for others and can only speak for myself, but I can assure you I never wrote this review and something needs to be done about this. My TRUTH MEANS EVERYTHING TO ME.