About Geek Squad
Geek Squad is a tech service provider with over 1,100 stores, offering repair, installation, and setup for a wide range of electronics. They can fix most makes and models of computers, tablets, TVs, home theaters, car stereos, GPS devices, cell phones, and appliances. Customers have praised their friendly and helpful staff, who keep clients updated and explain repairs patiently. For example, they successfully repaired a laptop that others had deemed unfixable, saving important documents and saving money. They also fixed a gaming desktop that kept restarting by correcting registry errors, organizing cables, and cleaning dust. However, some reviews mention that their knowledge can vary, with one customer stating that staff could not repair a device that wouldn't power on and had to send it to the manufacturer. Overall, Geek Squad provides reliable tech repair and support services across many types of devices.
thanks to the Geek Squad team. My laptop had completely died, and another place "U break I fix" told me it was unfixable after keeping it for 15 days. But Peter and Chris at Geek Squad were amazing and friendly they kept me updated, explained everything patiently, and fixed my laptop within the promised time. They saved my important documents and a lot of money. I’m so grateful for their help and highly recommend them.
My gaming desktop computer was continually restarting... Despite reinstalling Windows, removing malware, and more, I was unable to fix it on my end. I brought it into Best Buy and within several days they had it up and running in tip-top shape! They had to correct a bunch of registry errors. They not only made the cables more organized while they were stress-testing all the components, they dusted it out inside too. Things have been great ever since. Thanks local Geek Squad Team! :)
They really don't know much. I had a device that would not power on. They hit the power button and said nope it won't turn. They can do anything if a device does not power on. Had to send device to manufacturer.