Reviews for VIP Petcare Wellness Center
Write a reviewHours
Monday: ClosedTuesday: 2:30 - 7:30PM
Wednesday: 2:30 - 7:30PM
Thursday: 2:30 - 7:30PM
Friday: 2:30 - 7:30PM
Saturday: 12 - 5PM
Sunday: Closed
Ratings
Google: 4.7/5VIP Petcare Wellness Center
1168 Lee St, Des Plaines
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My dog had been shaking her head like her ear bothered her. So I kept looking with flash light, and carefully using a qtip. Well Sat I looked in her ear and now it was oozing liquid and look like a thick gel inside. Anyway time to go to vet!! I called my vet at 10:00 Sat am, and could only leave a message. So I called back .Then about 2:00 my vet office called me back!! No now we're closed we can see you Monday,! Monday I work any way I thought of Pet Supplies in Des Plaines just opened a clinic., so I ran over there they were wonderful!!! Better than my vet. Dr. Carol I believe and her assistant!!! Such a great team. My dog is not always easy, she's a rescue from the...read full review
I love the ability to walk in and get my pets vaccines and everything taken care of on the spot. Awesome and highly recommend for that. I also like that you can find your pets records online through their website, it’s easy to navigate and print out what you need.Taking one star off because the vet assistant (she takes your info at the door) is extremely unpleasant. You couldn’t pay her to crack a smile and besides that her responses and demeanor is very short and borderline rude. It’s hard to hand over your dog when you experience that up front. But I’ve gone there four times now and I know thats just how she is. Still doesn’t make it okay.
We took in a senior dog that had some needs that had to be addressed sooner than later, and we found VIP Petcare Wellness Center as an affordable option. Staff was caring and thorough and were able to address our concerns and questions. Extremely grateful I found this clinic