Downtown Cleaners is a trusted local business known for its excellent customer service and reliability. They handle dry cleaning and alterations with care and professionalism. Customers appreciate how the staff, including Sue and the owner, go above and beyond to meet tight deadlines, such as dress alterations for special events like weddings and graduations. The team is empathetic and accommodating, often working quickly to help customers in stressful situations. They have even personally delivered items to ensure they are ready on time. Overall, Downtown Cleaners treats customers like family, providing quality service and support during important moments.
Sue and the entire family are the absolute best. I had a really tight deadline for dress alterations (24 hour turnaround). Not only did she work with me on the price but went above and beyond and pressed the dress as well. It relieved so much stress. I can now have my wedding day stress free! If I ever need future tailoring or dry cleaning services I will always use Downtown Cleaners. THANK YOU!! 🙏
Downtown Cleaners is the BEST place in town! They take care of you like family.My significant other’s aunt passed away unexpectedly, and we had to buy him a suit from the Chicago Outlet Mall, and the pants needed hemming. I pinned the pants, and this was the second place I called, and the owner was so empathetic and accommodating. He helped us out in a pinch and had the pants hemmed quickly. We had other items that needed immediate dry cleaning, and he drove the items to their cleaning facility to get them cleaned and back in time for the wake.The owner and staff went above and beyond the call of duty. I so appreciate them and their business and they have a customer… read full review
I needed a dress hemmed last minute for the Saturday after Thanksgiving, and the staff at Downtown Cleaners were able to do it for me on time. The length was perfect and the price was fair. The staff is super friendly. Highly recommend!Service: Clothing alterations & repairs
1463 Ellinwood St, Des Plaines, IL 60016
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