About Freeway Insurance
Reviews for Freeway Insurance
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 3PM
Sunday: Closed
Freeway Insurance in Decatur, Illinois, provides affordable car insurance policies, along with motorcycle, commercial auto, homeowners, and renters insurance. Their bilingual licensed insurance agents compare quotes from different companies to ensure customers get the cheapest rates, regardless of their driving record. Customers have praised the professional and helpful service offered by agents. Gina is noted for her amazing ability to explain everything clearly and quickly provide affordable quotes, with the whole process taking about 10 minutes. Chrystal is also highly regarded for her excellent customer service, being very informative and going above and beyond to assist clients. She has helped many understand their insurance policies and offered multiple options to help them make the right choice. Customers appreciate the kind and knowledgeable service, making it easier for them to manage their insurance needs.
I have not received such great customer service in a long time. I called and spoke with Tashika, and she was absolutely wonderful! She was professional, helpful, patient, and made sure all of my questions were answered. It is rare to receive this level of customer care these days, and I truly appreciate the positive experience she provided. Thank you, Tashika, for your outstanding service!
I had an amazing experience working with Gina Bray at Freeway Insurance in Decatur. She helped me get my liability insurance and SR-22 set up quickly and without any stress. Gina was very professional, knowledgeable, and took the time to explain everything so I understood the process. The whole experience was fast, smooth, and easy thanks to her. I truly appreciate her help and would highly recommend her to anyone needing insurance!
Tashika was very friendly, helpful, and very welcoming. She helped me get the best insurance coverage possible for my personal preference. I recommend her for your insurance needs. She is an amazing agent.