Aug 2026
My insurance agent Shanbriel Dennis from Freeway insurance was amazing! She made the whole process of getting my SR22 insurance quick and stress-free, all while being patient and very friendly!!!!
Thank you Shan!!!
About Freeway Insurance
Freeway Insurance in Decatur, Illinois, provides affordable car insurance policies, along with motorcycle, commercial auto, homeowners, and renters insurance. Their bilingual licensed insurance agents compare quotes from different companies to ensure customers get the cheapest rates, regardless of their driving record. Customers have praised the professional and helpful service offered by agents. Gina is noted for her amazing ability to explain everything clearly and quickly provide affordable quotes, with the whole process taking about 10 minutes. Chrystal is also highly regarded for her excellent customer service, being very informative and going above and beyond to assist clients. She has helped many understand their insurance policies and offered multiple options to help them make the right choice. Customers appreciate the kind and knowledgeable service, making it easier for them to manage their insurance needs.
Reviews
Aug 2026
I had such a great experience with Chrystal at Freeway Insurance! She was incredibly helpful, patient, and made the whole process so easy for me. She took the time to answer all of my questions, explain everything clearly, and made sure I understood my options. You can tell she genuinely cares about helping her customers and finding what works best for them. I really appreciate her great customer service and would definitely recommend Chrystal to anyone looking for an insurance policy !!
Jul 2026
I had an amazing customer service experience with Tashika Williams. I came in to get an insurance quote for my car, I told her I was on a limited budget, and she literally went out her way to find me the best insurance rates. She was very polite, considerate, understanding, and reasonable. She was very helpful. I'll definitely recommend people to her. Thank you for your great customer service. Have a blessed and safe fourth of July with your family.
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 3PM
Sunday Closed
Good to know
- masks required
Location
3184 North Water Street, Decatur, IL 62526
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